Community Manager-venue Museum District - Houston, United States - 29th Street

29th Street

Verified Company

Houston, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties.

Ranging from high-end luxury assets to small-scale properties, 29th Street Communities continues to grow.

Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.

We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more Come join our growing team

SUMMARY OF POSITION:

The Community Manager at Venue Museum District is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community.

They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.

ESSENTIAL JOB FUNCTIONS:

Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.
Responsible for renewal offers to residents prior to lease expirations.
Responsible for creating and posting 10day notices and small balance letters for nonpayment of rent and sending in late fees.
Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.
Ensures work orders are entered and closed out timely.

Resident Management:

Constantly strive to achieve a 95% or higher collected occupancy rate.
Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.
Be the first point of contact for residents.
All leases must be fully signed and money paid prior to issuance of property keys and access codes.
Complete resident movein and moveout checklists with residents.
Complete the vacate settlement statement and return it and all lease copies to the office within one week.
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multifamily housing.
Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.
Document and log all maintenance requests.
Monthly and weekly financial reporting

Marketing:

Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, valueadded services and community needs.
Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.
Conduct open houses and participate in other events as requested by Corporate Managers.
Distribute all resident communications as needed (newsletters, notices, etc.)
Design, recommend to Regional Manager and implement approved resident retention and incentive programs.
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.

Employee Management:

Customarily and regularly directs the work of a minimum of two fulltime team members.
Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.
Provide mentoring and training to enhance employee value
Provide quick and decisive disciplinary action when required.
Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and followup make ready completion.
Regular management of employee needs, training of certifications and overall teamwork.

REQUIRED SKILLS / ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

Superior organization and communication skills.
Ability to provide courteous and professional service to residents, team members and supervisors.
Ability to maintain courteous and professional relations with vendors and other service providers.
Must b