Jobs
>
San Diego

    Benefits Support Representative - San Diego, United States - Integrated Labor Solutions

    Integrated Labor Solutions
    Integrated Labor Solutions San Diego, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionSalary: $18-$21 per Hour

    Benefits Support Representative

    Position Overview:

    Integrated Labor Solutions (ILS) is seeking a customer-service focused Benefits Support Representative to join the SDPEBA team in San Diego, CA. At ILS we pride ourselves on our ability to provide "Platinum Service," which simply means we do our best to go above and beyond expectations to make sure our customers and clients receive the assistance that they need, anticipate any future needs, and make sure they are educated on the products and services we provide. As a Benefits Support Representative you will assist customers with their enrollment, help them to research and resolve any plan or provider issues they may encounter, as well as advocate on their behalf when necessary.

    This is an entry level position in an Omni-channel contact center with many training opportunities for professional development, and career advancement. If you are someone who enjoys helping people, works well in a team environment, and is detail-oriented with a positive attitude- Let's talk

    Hours: Monday through Friday between 8am and 5pm (in office)

    Benefits:

    • Competitive pay with bonus opportunities
    • Employer paid medical, dental and vision coverage: 100% for employee, 50% for dependents
    • Employer paid Life, Short Term Disability, and Long-Term Disability Insurance for employee.
    • Paid Holidays (10), Paid Time Off (PTO), and Sick Leave
    • 401(k) with employer matching opportunities
    • Access to other benefits such as Aflac, Cyber protection, Legal, Pet Insurance, and more...

    Duties/Responsibilities:

    • Manage inbound and outbound calls, chats, and emails
    • Assist customers regarding benefits claim issues and plan changes
    • Process enrollment changes and payments
    • Upselling and cross-selling
    • Distribute benefits enrollment materials and determines eligibility
    • Collect and report on customer feedback
    • Basic data entry
    • Perform other duties as needed

    Skills:

    • Active listening
    • Clear verbal and written communication
    • Flexible communication styles
    • Know how to efficiently navigate customer calls
    • Attention to detail
    • Time management
    • Proficient with Microsoft Office Suite or similar software.

    Required:

    • High School Degree or equivalent
    • Must pass background and reference checks
    • Must be able to come into the office
    • Must be able to lift at least 25 pounds
    • Type at least 40 words per minute
    • Prolonged periods sitting at a desk and working on a computer

    Preferred:

    • Call Center Experience
    • Employee benefits experience (Health, Life, and/or other Voluntary benefits)

    ABOUT US:

    Integrated Labor Solutions (ILS) is a privately-owned company that has been in business for over 22 years, with a focus on supporting public employees across the nation. ILS manages SDPEBA (San Diego Public Employee Benefits Association), a group dedicated to providing valuable benefits programs and services to public employee associations to enhance the value of their membership proposition. As a growing company dedicated to promoting a safe and ethical working environment, ILS values the importance of teamwork and a positive atmosphere. If you are interested in learning more about us, visit our website at or check out our Facebook page.

    ILS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state or local protected class.

    Get the word out

    Get a trackable link to share anywhere.

    Get Job Link

    Location

    Headquarters, CA

    Department

    Operations

    Employment Type

    Full-Time

    Minimum Experience

    Entry-level

    Compensation

    $18-$21 per Hour

    Internal Job Code

  • IMMEDIATE START

    Customer Support Representative

    2 weeks ago

    IMMEDIATE START San Diego, United States

    The customer comes first within the hospitality industry and that is no exception at Babylon . Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach ...

  • Royal Management

    Customer Support Representative

    3 days ago

    Royal Management San Diego, United States

    Job Description · Job DescriptionIf you'd appreciate working for a company that pays well, provides opportunities for advancement, and truly cares about all team members, then look no further · We are looking to hire new team members to join our spectacular Entry Level Customer S ...

  • Culligan 11ks

    Customer Support Representative

    3 weeks ago

    Culligan 11ks San Diego, United States Full time

    Benefits: · Employee discounts · Opportunity for advancement · Wellness resources · Benefits/Perks · Medical insurance · Dental insurance · Vision insurance · 401K retirement with company match · Vacation, paid time off · Company-paid training · Employee discounts for Culligan in ...

  • Global Medical Response Inc

    Support Service Representative

    3 weeks ago

    Global Medical Response Inc San Diego, United States

    Support Service Representative (VST) · IMMEDIATELY HIRING VEHICLE SERVICE TECHNICIAN FULL-TIME Opportunity · $1000 Sign-On Bonus after 6 months of Full-Time employment with AMR San Diego · $16.85 Hourly · We're hiring a Vehicle Service Technician (VST) responsible for ensurin ...

  • AMR Corp.

    Support Service Representative

    3 weeks ago

    AMR Corp. San Diego, United States

    More Information about this Job: · Support Service Representative (VST) · IMMEDIATELY HIRING VEHICLE SERVICE TECHNICIAN FULL-TIME Opportunity · $1000 Sign-On Bonus after 6 months of Full-Time employment with AMR San Diego · $16.85 Hourly · Were hiring a Vehicle Service Techn ...

  • Zego

    Associate Resident Support Representative

    6 days ago

    Zego San Diego, United States Full time

    About the role: · As an Associate Resident Support Representative, priority number one is to enhance the resident experience. In this role, you will provide phenomenal customer service while maintaining an acute attention to detail. The resident is the center of our business so ...

  • ICW Group

    Claims Support Representative

    1 week ago

    ICW Group San Diego, United States

    Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about w ...

  • Laboratory Service Inc

    Customer Service Support Representative

    12 hours ago

    Laboratory Service Inc San Diego, United States

    LabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. · The Customer Service Su ...

  • Spectrum

    Call Center Representative, Technical Support

    2 weeks ago

    Spectrum San Diego, United States

    Do you want to join a Fortune - 100 company? · The benefits are clear: · + Base Pay is $20.00/hr (plus Shift Diff pay potential for weekend and late shifts) with opportunity for accelerated Career Progression and increase to $22 p/hr base pay within the first 6-8 months (10% in ...

  • Charter Spectrum

    Call Center Representative, Technical Support

    1 week ago

    Charter Spectrum San Diego, United States

    Do you want to join a Fortune - 100 company? · The benefits are clear: · * Base Pay is $20.00/hr (plus Shift Diff pay potential for weekend and late shifts) with opportunity for accelerated Career Progression and increase to $22 p/hr base pay within the first 6-8 months (10% incr ...

  • Samra Organization

    Customer Service And Sales Support Representative

    2 weeks ago

    Samra Organization San Diego, United States

    Job Description · Job DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding serv ...

  • Collabera

    Customer Support Representative

    1 week ago

    Collabera San Diego, United States

    Home · Search Jobs · Job Description · Customer Support Representative · Contract: San Diego, California, US · Salary: $29.00 Per Hour · Job Code: · End Date: · Days Left: 3 hours left · Apply · Job Title: Customer Support Representative · Location: San Diego, CA · Pay ...

  • Global Medical Response Inc

    Support Service Representative

    4 days ago

    Global Medical Response Inc San Diego, United States

    Support Service Representative (VST) IMMEDIATELY HIRING VEHICLE SERVICE TECHNICIAN FULL-TIME Opportunity $1000 Sign-On Bonus after 6 months of Full-Time employment with AMR San Diego $16.85 Hourly Were hiring a Vehicle Service Technician (VST) resp Service Technician, Support, Re ...

  • Tranzeal, Inc.

    Customer Support Representative

    2 weeks ago

    Tranzeal, Inc. San Diego, United States

    Job Title: Customer Support Representative · Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have:Technical background and ability to learn and absorb technology quickly. · Great wr ...

  • Collabera LLC

    Customer Support Representative

    2 weeks ago

    Collabera LLC San Diego, United States

    Position : Customer Support Representative · Location : San Diego, CA · Duration : 12 Months · Pay Rate : 20/hr - 25/hr · Responsibility · Log cases on the IT Service Desk and maintain details of software/hardware problems detected. · Provide initial triage technical support by a ...

  • American Medical Response

    Support Service Representative

    5 days ago

    American Medical Response San Diego, United States

    Vehicle Service Technicians will ensure the ambulances are fully stocked, safely maintenance and ready to provide transportation services. Take pride in maintaining a safe and clean vehicle environment for the crew and the patients. Manage daily vehi Support, Representative, Serv ...

  • Culligan 11KS

    Customer Support Representative

    3 weeks ago

    Culligan 11KS San Diego, United States

    Benefits:Employee discountsOpportunity for advancementWellness resourcesBenefits/PerksMedical insuranceDental insuranceVision insurance401K retirement with company matchVacation, paid time offCompany-paid trainingEmployee discounts for Culligan in-home productsEligibility for ann ...

  • AMR Corp.

    Support Service Representative

    3 weeks ago

    AMR Corp. San Diego, United States

    More Information about this Job · Support Service Representative (VST) · IMMEDIATELY HIRING VEHICLE SERVICE TECHNICIAN FULL-TIME Opportunity · $1000 Sign-On Bonus after 6 months of Full-Time employment with AMR San Diego · $16.85 Hourly · We're hiring a Vehicle Service Technic ...

  • Select Source International Pvt Ltd

    Customer Support Representative

    2 weeks ago

    Select Source International Pvt Ltd San Diego, United States

    Job Title: Customer Support Technician (2 Positions) · Duration: 12 months · Location: San Diego, CA · Shift Hours: Hours 8:30am to 5am and 7:30am - 4pm · Pay rate: $27/hr on W2 · Shift: One person will be 8:30-5 and the other person will be 7:30-4 and we will assign · 100% onsi ...

  • Ultimate Staffing

    Field Support Representative

    3 weeks ago

    Ultimate Staffing San Diego, United States

    Primary Responsibilities: · Make proactive outbound sales calls to:Recruit financial advisors · Train financial advisors on product solutions and marketing programs · Grow the financial advisor's practice · Respond to inbound calls regarding product solutions · Meet call activit ...