IT Specialist, Service Desk - New York, NY

This role is the first point of contact for our employees experiencing technical challenges. This position requires a strong commitment to achieving technical expertise and delivering outstanding customer service. · Diagnose and resolve hardware software and network issues escala ...

· We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. · ...

This role is the first point of contact for employees experiencing technical challenges. The position requires providing exceptional user support and ensuring a positive experience with technology.You will troubleshoot and resolve technical issues related to Microsoft 365 product ...

This position is an excellent opportunity to gain global exposure in IT support within a large internationally connected professional services firm. · Act as the initial point of contact for technical issues via phone email or service portal. · ...

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, · resolving Level 1 and Level 2 support desk and desktop issues · ...

GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...

+h2>Job summary · The Service Desk Lead will oversee daily support operations, ticket workflows, and service quality. · +5+ years in IT with prior service desk leadership experience. · Strong technical skills in Networking/infrastructure/ IAM/DNS · Strong communicator who can see ...

The IT Service Desk Analyst will start by getting trained on GCM's end user technology stack which includes namely Microsoft 365, · Azure Active Directory,Azure Virtual Desktop,Windows 11. Once the IT Service Desk Analyst has the required foundational knowledge, · they will begin ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Observe and study service desk operations, including ticket triage. · Assign tickets to correct board and schedule service te ...

The company Dice reports that their client Siri Infosolutions Inc seeks a Service Desk Analyst. · The successful candidate will manage incident/service requests from report to resolution. · Triage requests to ensure accurate transfers and escalation, · Track open tickets via Serv ...

Analyze technical problems involving Tisch IT Service Desk technology services and support; assess complexity and provide solutions. Monitor student employees work and collaborate with managers for problem management. · Bachelor's Degree · ...

Analyze evaluate and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity determine resolutions and provide solutions; · ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · ...

The Service Desk Lead will lead and develop a Service Desk team in NYC. · ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · Lead, mentor, and develop a team of 5–8 Service Desk and Desktop Support professionals. · ...

+Job Summary · Analyze evaluate and diagnose technical problems involving Tisch IT Service Desk technology services and support; assess complexity determine resolutions and provide solutions report on findings recommend and document solutions.Assess initiate plan and manage incid ...

The IT Manager Service Desk plays a key role in overseeing the daily operations and performance of the IT Service Desk. · ...

Practical, proactive Service Desk Analyst required to join existing team in keeping end users operational and ensuring critical systems are online and available. · ...

GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...

Job summary: · The Director Service Desk is responsible for all aspects of service desk operations including strategy staffing performance process improvement and customer satisfaction to deliver high-quality customer-focused IT support services for staff and external users. · Th ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Demonstrates initiative and a strong sense of ownership in all responsibilities. · Highly organized and detail-focused, with ...