Director, Service Desk - New York

· We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. · ...

This role is the first point of contact for employees experiencing technical challenges. The position requires providing exceptional user support and ensuring a positive experience with technology.You will troubleshoot and resolve technical issues related to Microsoft 365 product ...

This role is the first point of contact for our employees experiencing technical challenges. This position requires a strong commitment to achieving technical expertise and delivering outstanding customer service. · Diagnose and resolve hardware software and network issues escala ...

The Service Desk Lead will lead and develop a Service Desk team in NYC. · ...

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, · resolving Level 1 and Level 2 support desk and desktop issues · ...

The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the NYCHHC enterprise. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour. Provide support and customer service to users. · M ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · ...

We seek a Service Desk Director to provide strategic leadership and operational oversight of the Service Desk organization. The role involves managing a global service desk team, defining service standards, driving continuous improvement, · leveraging technology to enhance servic ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Demonstrates initiative and a strong sense of ownership in all responsibilities. · Highly organized and detail-focused, with ...

We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. · Lead, mentor, and develop a team of 5–8 Service Desk and Desktop Support professionals. · ...

GCM Grosvenor is hiring an IT Service Desk Analyst in the Technology department of a dynamic alternative investment management firm. · ...

We are seeking a Service Desk Coordinator to support the service desk in managing the service boards while gaining a strong foundation in IT operations. · Observe and study service desk operations, including ticket triage. · Assign tickets to correct board and schedule service te ...

Seward & Kissel is seeking a Service Desk Analyst. · The ideal candidate will be responsible for providing excellent customer service to 300+ end users... · ...

The IT Service Desk Analyst will provide technical assistance to end users with hardware and software issues. They will also work on projects to advance the firm's technology and security posture. ...

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users. · ...

+h2>Job summary · The Service Desk Lead will oversee daily support operations, ticket workflows, and service quality. · +5+ years in IT with prior service desk leadership experience. · Strong technical skills in Networking/infrastructure/ IAM/DNS · Strong communicator who can see ...

This position is an excellent opportunity to gain global exposure in IT support within a large internationally connected professional services firm. · Act as the initial point of contact for technical issues via phone email or service portal. · ...

Assisting customers with technical issues or questions relating to computer hardware or software devices. · ...

Reporting to the Manager of Help Desk, the Service Desk Technician will provide first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service. · Acts as the first point of contact for all IT issues, quickly respond ...

+This role involves managing level 1 and 2 service incidents/requests from report to closure. · ...