Business Systems Analyst - South Plainfield, United States - PSEG

PSEG
PSEG
Verified Company
South Plainfield, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Requisition: 78352


PSEG Company:
PSEG Services Corp.


Salary Range:
$ 75,000 - $ 118,700


Incentive:
PIP 10%


Work Location Category:
Hybrid

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow.

In support of this model, roles have been categorized into one of four work location categories:

onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.


PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business.

Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.


Job Summary:


Responsibilities:


  • Responsibilities include:
  • Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements
  • Own and develop daytoday relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers' business and functional needs. Provide product expertise in regards to functional needs and processes
  • Help Product Owners in the continuous improvement of their products following Agile product development practices and procedures
  • Collaborate with other members of the team and provide foundational support of all Service Now (SN) activities
  • Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape
  • Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations
  • Provide specific contributions as directed by Technology Product Owner
  • Work with internal customers, including Operations and other distribution departments to develop tool requirements to achieve core business functions. Conceptualize, design, and communicate solutions to these requirements
  • Work collaboratively with cross functional teams in the support and development of data collection, dissemination, and analytics in a multifaceted reporting environment (PowerBI) for business needs.
  • Assess and implement GIS solutions specifically designed to support the restoration management of outages for distribution systems
  • Understand distribution asbuilt model and its relationship and interfaces to other systems such as ADMS/OMS and storm management tools
  • Prepare, maintain and administer various reports and systems through MS Office (Word, Excel, Access, Visio, Power Point, Project) as well as SQL, SharePoint and other analytical programming tools
  • Design, configure, develop, document and test technology solutions to meet business or technology requirements
  • Design, script, configure, test, implement and support software, hardware and systems as required
  • Evaluate existing technology solutions and platforms and provides recommendations for improving productivity and performance
  • Create process flowcharts, diagrams, and other related documentation
  • Support resolution of escalated support tickets
  • Travel to various PSE&G locations may be required

Job Specific Qualifications:


Required:

  • Bachelor's degree in Information Technology, Computer Science, Computer Engineering or STEM degree with 24 years relevant experience within the technology and/or utility field. Without a bachelor's degree in STEM, you must have 68 years of relevant experience within technology and/or utility field.
  • Must possess demonstrated leadership skills
  • 2+ years business analysis experience with proven experience on small medium sized, simple projects by documenting requirements, establishing scope, objectives and determining strategy for testing & implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met
  • 1+ years proven experience working with project teams to determine implementation and testing strategy
  • Work and communicate with a wide range of people peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive,
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