Customer Service Representative - Wyomissing, United States - Leavitt Group
Description
The
Leavitt Group's affiliate
Spott Insurance in
Wyomissing, PA is looking for a
Customer Service Representative for their busy office.
Duties:
- Answer phone calls
- Greet customers
- Take payments
- Address any billing questions
- Main contact for day to day customer needs
- Develop and maintain good working relationships with clients, companies and brokers
- Work with underwriters to amend coverage to meet client needs
- Report and monitor claims until closed
- Contribute to team effort by accomplishing related results as needed
Skills/Qualifications:
- Property and Casualty license preferred
- Ability to work Independently
- Strong interpersonal skills to build rapport with customers and underwriters
- Highly effective communication and negotiation skills
- Takes initiative and displays a sense of urgency
- Detail oriented with strong organizational skills
- Ability to make recommendations specific to client needs
- Computer skills in Microsoft Word and Excel
- Maintain a Team Environment while working remotely
Leavitt Group, a Leavitt Group office offers a full benefits package including;
- Health Insurance
- Dental and Vision Insurance
- A competitive salary
- 401(k) with matching employer contributions.
- HSA and FSA
- Paid sick and vacation leave
As a national company, the Leavitt Group is the 19th largest privately-held insurance agency brokerage in the nation, with over 250 locations across 27 states.
LI-AH1
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