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    Treatment Coordinator - Los Angeles, United States - Specialty1 Partners

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    Description
    Our office, Heritage Oral Surgery & Implant Centers
    • West Valley, is seeking a talented Treatment Coordinator to join our busy specialty practice.

    We are looking for a talented and skilled Treatment Coordinator to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient.

    Here is what you need to know about the role, our team and why we could be the right next step in your career.

    Your ResponsibilitiesAs a Dental Treatment Coordinator, you will play a vital role in ensuring a seamless patient experience from the initial consultation to treatment completion.

    Your primary responsibilities will include effectively communicating treatment plans, coordinating appointments, assisting patients with financial arrangements, and ensuring a positive and stress-free experience for our valued patients.

    Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner.
    Collaborate with the dental team to create comprehensive treatment plans tailored to each patient's needs and goals.
    Schedule appointments for treatments, consultations, and follow-up visits, taking into consideration the patient's availability and the clinic's schedule.
    Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options.
    Maintain accurate and up-to-date patient records, treatment plans, and correspondence to ensure efficient communication and coordination.

    Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment.

    Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients.

    Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution.

    Are you comfortable traveling to our other office in Valencia as needed?As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

    Your BackgroundThe Dental Treatment Coordinator plays a vital role in ensuring that our patients receive the best possible care by effectively communicating treatment plans, assisting with financial arrangements, and coordinating appointments.


    You also have the following:


    Previous experience in a dental office, preferably as a treatment coordinator or in a similar patient-facing role, equating to 1-2 years of experience in similar workStrong interpersonal skills with the ability to build rapport and trust with patients and the dental team.

    Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner.
    Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
    Proficiency in dental software and basic computer skills.
    Understanding of dental terminology, procedures, and insurance processes.
    Empathetic and patient-centered approach to customer service.
    A high school diploma.

    If this sounds like you, you will fit right in with the teamWhy You Should Join Our TeamA career with us is a chance to work with everyone involved in the future of Specialty dental care.

    Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

    We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed.

    You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home, at work and everywhere in between.

    Your Benefits & PerksBCBS High Deductible & PPO Medical insurance OptionsVSP Vision CoveragePrincipal PPO Dental InsuranceComplimentary Life Insurance PolicyShort-term & Long-Term DisabilityPet Insurance Coverage401(k)HSA / FSA Account AccessIdentity Theft ProtectionLegal Services PackageHospital/Accident/Critical Care CoveragePaid Time OffDiverse and Inclusive Work EnvironmentStrong culture of honesty and teamwork#J-18808-Ljbffr

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