Experienced Technical Writer - Columbia, United States - Serco North America

Serco North America

Verified Company

Columbia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Description:

If you love high profile and challenging work supporting the US Government, Serco has a great opportunity for you You will be on a critical team working with the customer at our Maryland location.

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This position is contingent upon your ability to maintain/transfer a TS/SCI with Poly clearance.

This position is contingent upon customer requirements and/or their approval.

If you are accepted for this position, you will prepare, review, revise, and maintain technical documents including software and systems engineering, system operations, testing, and user documentation.

You will write and edit technical documentation for all of the project's hardware and software to include installation, configuration and how-to documentation.

You will create code documentation for software; produce implementation guides and end-user guides for capabilities; provide field, data definition, and data flow documentation and format technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

In this role, you will:

Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents
Gather technical information, prepares written text
Maintain a current internal documentation library
Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
Prepare and maintain operations documentation, user guides and manuals and technical publications
Work with developers to produce quality documentation and training materials
Work on all phases of documentation
Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity
Prepare reports, responses, and briefings targeted to a wide range of audiences
Coordinate layout and design of documents
Under general direction, write technical copy for various types of documents for a program/project of similar complexity
Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the enduser community of DoD electronic equipment and systems
Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information
Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies

Qualifications:
To be successful in this role, you will have:

An active TS/SCI clearance with polygraph

U.S. citizenship

Six (6) years experience as a TW in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Four (4) years of additional TW experience may be substituted for a bachelor's degree.

Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc.

In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.

We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.