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Aliso Viejo

    Task Force General Manager - Aliso Viejo, United States - Venice Suites

    Venice Suites
    Venice Suites Aliso Viejo, United States

    5 days ago

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    Description

    ** Task Force General Manager**

    **Job Category****:** Corporate **Requisition Number****:** TASKF004228 Showing 1 location **Job Details**

    **Description**

    Pacifica Hotels is seeking a proven **Task Force Hotel General Manager**. The Task Force General Manager is responsible for all day-to-day hotel operations, providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, ongoing enhancement of service and quality improvements at the hotel, associate development and engagement, fiscal responsibility and a strong working knowledge of financial statements and internal controls during the duration of each assignment. A Task Force General Manager position with Pacifica is a roll-up your sleeves role that when necessary, will require the individual to work in multiple departments to support and lead the team.

    **Responsibilities and Duties Include but Not Limited to the Following:**

    Responsible for the day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, Maintenance and Sales.

    Participate in recruiting, hiring and the ongoing evaluation of team members.

    Ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests.

    Create and maintain a professional, respectful and engaging work environment for team members that fosters a professional, respectful and fun environment.

    Drive ongoing team members engagement/recognition initiatives.

    Establish and maintain open collaborative relationships with direct reports, associates, and all property departments.

    Tour and inspect hotel on a daily basis and monitor property cleanliness, product quality and ensure achievement of service standards.

    Adherence to all brand and Pacifica Hotels standards.

    **Requirements:**

    3+ years of Hotel General Manager experience in life-style, extended stay or select service properties

    Possess both branded and non-branded experience a plus

    Previous experience with Marriott, Hilton and IHG desired

    Current/Prior experience with Fosse, OnQ and Opera systems

    Superior communication skills

    Demonstrated passion for hospitality and service

    Attention to detail and highly organized

    Self-motivated and results-driven

    Creative problem-solver and multi-tasker

    This position is 100% travel and individual may be assigned to any Pacifica Hotel within the portfolio for both short and long-term periods of time

    **Health Benefits, Travel Perks & More**

    Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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