Customer Service Representative - Spring Hill, United States - Shively Diversified Management Services

Shively Diversified Management Services Spring Hill, United States

3 weeks ago

Description

Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative (CSR).

We are looking for someone who will engage with our customers, provide exceptional service, and ideally have some knowledge of purchasing or inventory management.

Responsibilities:

Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly

Requirements:

A high school diploma and 1-3 years of customer service experience is preferred
Able to complete assigned tasks working with little to no supervision
Good written and oral communication skills and excellent organizational skills
Experience using Microsoft Word, Excel, and Outlook
Knowledge of purchasing or inventory management is desirable
Good interpersonal and leadership skills
Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
Comply with all safety guidelines to ensure a safe work environment
Undergo a background check in accordance with local laws and regulations and successfully pass a drug screening

Company DescriptionShively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries.

Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies.

Each of our companies plays a unique role, contributing its own specialty and expertise to deliver a broad spectrum of high-quality products and solutions designed to increase our customer's bottom line.

Company Description

Shively Diversified Management Services is a woman-owned diverse supplier that provides industrial supplies and employment services for medical, engineering, and manufacturing industries.

Shively Bros. provides full-service integrated programs to the automotive industry. Our companies work collaboratively to serve our customers by improving their operational efficiencies.

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