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    Guest Services Attendant - Scottsdale, United States - Four Seasons Hotels Ltd.

    Four Seasons Hotels Ltd.
    Four Seasons Hotels Ltd. Scottsdale, United States

    2 weeks ago

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    Description

    About Four Seasons:
    Four Seasons is powered by our people.

    We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

    Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

    We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

    Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

    It comes from our belief that life is richer when we truly connect to the people and the world around us.


    About the location:
    Desert romance meets outdoor adventure.

    Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak.

    Discover Scottsdale's vibrant Native American art, history and Old West lore.

    With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away.

    Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.


    The Opportunity:


    The Residence Club at the Four Seasons Scottsdale is looking for a Guest Services Attendant to be an integral part of the Front Office Team.

    The main objective of this role is to ensure our guests are well looked after from the start. As the first and last impression of the Residence Club, this high profile department carries a special responsibility. The Guest Services Attendant is responsible for the arrival and departure experience of the owners.

    The Bell Attendant transports luggage, packages, and storage items to the guest room for arrivals and transports luggage for departing guests or into temporary storage.

    The Guest Services Attendants also responsible for the upkeep and cleanliness of the fitness center, lobby, public areas and back of house areas of Residence Club.


    Job duties include but are not limited to:

    • Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggage
    • Accommodating guest requests
    • Other guest inquires or duties as assigned
    • Maintaining the cleanliness of the Fitness Center, Locker Rooms, and Lobby
    • Actively monitor and report where engineering attention needed in guests common area.

    Who We Look For:

    The Ideal candidate will have:

    • Previous Guest Services experience in a luxury hotel/resort highly preferred.
    • Must have excellent verbal communication skills in English
    • Must be able to stand/walk/run for up to eight hours per shift
    • Be able to work in desert climate
    • Flexible schedule required for AM and PM shifts
    • Must be available holidays & weekends

    Some Benefits Four Seasons Employees Enjoy Include:

    • Energizing Employee Culture where you are encouraged to be your true self
    • Comprehensive learning and development programs to help you master your craft.
    • Inclusive and diverse employee engagement events all year-round.
    • Exclusive discount and travel programs with Four Seasons
    • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
    • And so much more

    Visa Requirements:
    US work authorization is required

    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

    Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
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