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    Associate Account Management II - Portland, United States - Kaiser Permanente

    Kaiser Permanente background
    Description

    About the Position:

    • Manage business processes to sustain and grow membership while maintaining optimal business position.
    • Support group Account Management client servicing functions.
    • Create sales opportunities through customer-facing activities to increase loyalty and retention.
    • Monitor data integrity within sales systems and accounts to enhance sales performance.

    Key Responsibilities:

    • Ensure accurate information in contracts, pricing, and membership accounting.
    • Resolve employer-initiated concerns to retain membership.
    • Coordinate information flow to meet strategic objectives.
    • Identify growth opportunities and report trends within the book of business.
    • Participate in Account Strategy sessions.
    • Act as the primary contact for customer relations related to contracts and benefits.
    • Create credibility by demonstrating knowledge of customer benefit packages.
    • Use sales systems to maintain account information accurately.
    • Collect business information required for account strategies.
    • Ensure timely submission of reports.
    • Establish and maintain relationships with business owners.
    • Participate in collaborative growth opportunities.

    Requirements:

    • Minimum two years of experience in sales or related field.
    • Bachelor's degree or equivalent experience.
    • High School Diploma or GED required.

    Additional Qualifications:

    • Demonstrated record of meeting business objectives.
    • Proficiency in computer and analytic skills.
    • Strong interpersonal, presentation, and persuasion skills.

    Location: Oregon, Portland, Kaiser Permanente Building

    Scheduled Weekly Hours: 40

    Shift: Day

    Workdays: Mon, Tue, Wed, Thu, Fri

    Working Hours: 08:00 AM - 05:00 PM

    Job Schedule: Full-time

    Job Type: Standard

    Worker Location: Remote

    Employee Status: Regular

    Employee Group: Non Union Employee

    Job Level: Entry Level

    Department: Kaiser Permanente Building - Group Relations Area Account Management Regional

    Pay Range: $62370 / hour

    Travel: No

    Remote: Work location is remote.

    About the Company:

    Kaiser Permanente is committed to diversity, equity, and inclusion in the workforce and providing a supportive environment for its employees.


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