- Manage business processes to sustain and grow membership while maintaining optimal business position.
- Support group Account Management client servicing functions.
- Create sales opportunities through customer-facing activities to increase loyalty and retention.
- Monitor data integrity within sales systems and accounts to enhance sales performance.
- Ensure accurate information in contracts, pricing, and membership accounting.
- Resolve employer-initiated concerns to retain membership.
- Coordinate information flow to meet strategic objectives.
- Identify growth opportunities and report trends within the book of business.
- Participate in Account Strategy sessions.
- Act as the primary contact for customer relations related to contracts and benefits.
- Create credibility by demonstrating knowledge of customer benefit packages.
- Use sales systems to maintain account information accurately.
- Collect business information required for account strategies.
- Ensure timely submission of reports.
- Establish and maintain relationships with business owners.
- Participate in collaborative growth opportunities.
- Minimum two years of experience in sales or related field.
- Bachelor's degree or equivalent experience.
- High School Diploma or GED required.
- Demonstrated record of meeting business objectives.
- Proficiency in computer and analytic skills.
- Strong interpersonal, presentation, and persuasion skills.
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Associate Account Management II - Portland, United States - Kaiser Permanente
![Kaiser Permanente background](https://contents.bebee.com/companies/us/kaiser-permanente/background-BiLv0.png)
Description
About the Position:
Key Responsibilities:
Requirements:
Additional Qualifications:
Location: Oregon, Portland, Kaiser Permanente Building
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours: 08:00 AM - 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Remote
Employee Status: Regular
Employee Group: Non Union Employee
Job Level: Entry Level
Department: Kaiser Permanente Building - Group Relations Area Account Management Regional
Pay Range: $62370 / hour
Travel: No
Remote: Work location is remote.
About the Company:
Kaiser Permanente is committed to diversity, equity, and inclusion in the workforce and providing a supportive environment for its employees.