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    Desktop Support Engineer - Reno, United States - R4 Solutions Inc.

    R4 Solutions Inc.
    R4 Solutions Inc. Reno, United States

    3 weeks ago

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    Description

    Job Description:-

    • Hands on experience as deskside/Onsite support/local IT engineer.
    • Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
    • Knowledge of Network Equipments/Devices
    • Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
    • Strong desktop support knowledge including hardware, software, and networking concepts
    • To take ownership of user problems and be proactive when dealing with user issues
    • Respond to enquiries from staff and help them resolve any hardware or software problems
    • Maintain a log of any software or hardware problems detected
    • Support users in the use of Computer equipment by providing necessary training and advice
    • Administer Hardware maintenance for all desktop IT equipment

    Skills / Attributes Required

    Relevant Desktop Support experience within a commercial environment

    Good knowledge of Windows 2003 / 2008 Server

    Strong knowledge of Windows XP / Vista / Windows 7

    A thorough knowledge of MS Office Suite

    Excellent telephone manner and good communication skills

    Desktop Support Engineer


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