- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
- High School diploma preferred.
- Previous housekeeping experience required or equivalent training.
- Understand and communicate in English.
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
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Room Attendant - Boston, United States - The Whitney Hotel
3 weeks ago
Description
Overview:
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper
Your Focus
Your Background and Skills
HHM Hotels Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :A refined gem among Boston boutique hotels, The Whitney welcomes guests to a calming retreat where uncomplicated luxury resides. Rooms are restful enclaves that provide a chic place to sleep, while the hotels social spaces serve everything from coffee to cocktails. Inspired by our namesake, Henry Melville Whitneyan American Industrialist and founder of the West End Railway Company attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio.
With the help of the architects at Boston-based Hacin + Associates, we have created a new cult favorite of the neighborhooda timeless classic with urban flair. Blending in seamlessly with Beacon Hills black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
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