- Clean departure and stayover guest rooms and suites following the established procedures and FORBES/Langham standards. This includes:
- Removing soiled linen, terry, waste and in-room dining items from guest rooms;
- Checking all drawers/cabinets/closets for lost and found items and reporting these promptly to the appropriate department;
- Stripping and making beds, including sofabeds, rollaway beds and cribs, changing bed linen;
- Cleaning and sanitizing all bathroom surfaces;
- Dusting all surfaces, including high areas; cleaning and sanitizing all high traffic areas and items/fixtures frequently used by guests (e.g., door handles, light switches, phones, remote controls, etc.);
- Replacing/replenishing supplies in guest rooms (e.g., bath amenities, paper collateral, coffee/condiments, in-room closet inventory, etc.);
- Straightening pillows, furniture, light fixtures, appliances;
- Wiping all glass and mirror surfaces;
- Wiping, polishing and removing marks from walls, fixtures and furniture;
- Thoroughly vacuuming floors, wet mopping the wood sections and tiles;
- Expediently reporting major cleanliness concerns and updating room status.
- Consistently offer professional, friendly and engaging service. Promptly respond to and fulfil all guest requests;
- Properly and safely utilize the assigned master keys;
- Properly and safely use all assigned tools, equipment and uniforms;
- Keep Housekeeping storage areas, service areas and guest hallways neat and secure.
- Maintain proper and safe usage of cleaning chemicals and solutions. Follow departmental procedures for reporting hazardous materials or conditions;
- Follow all safety and sanitation policies and Connect sustainability procedures.
- Report any suspicious persons, activities or items to Housekeeping Supervisors/Managers or Security team;
- Report any maintenance/upkeep deficiencies;
- Fully and correctly utilize task assignment device (HotSOS) to update room status and prioritize completion of tasks;
- Follow departmental security and safety protocols while on guest floors (e.g., keeping guest rooms secure during cleaning, guest locked out of the room, etc.);
- Use guests' names consistently and where appropriate. Offer service with poise;
- Other duties as assigned by Supervisor/Manager.
- Physical activities include kneeling, bending, lifting, stretching;
- Must be able work alone in an established routine;
- Must be able to move objects weighing up to 50 pounds.
- Must be able to speak/read/write English to interact with guests and co-workers as to understand, communicate and accommodate needs and requests;
- A great attitude is required, with ability to work weekends/holidays.
- Previous housekeeping/cleaning experience, at a 4-5-star hotel/resort preferred.
-
Room Attendant
1 day ago
Four Seasons Hotels & Resorts Boston, United States Part timeAre you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you It is more than cleaning rooms, but rather having an eye for detail to ensure all guest rooms are up to the highest standards Thi Room Attendant, Hotel, Part Tim ...
-
Room Attendant
3 weeks ago
HEI Hotels & Resorts Boston, United States Part timeMaintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes Room Attendant, Part Time, At ...
-
Room Attendant
1 day ago
Four Seasons Hotels & Resorts Boston, United States Full timeAre you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you It is more than cleaning rooms, but rather having an eye for detail to ensure all guest rooms are up to the highest standards Thi Room Attendant, Hotel, Attendan ...
-
Room Attendant
2 weeks ago
Omni Hotels Boston, United StatesOmni Hotels - JobID: [Housekeeper / Cleaner] As a Room Attendant at Omni Hotels, you'll: Respond to all guest requests appropriately; Be responsible for servicing an assigned number of guest rooms; Keep the supply cart neat and organized at all times; Check all equipment prior to ...
-
Room Attendant
2 weeks ago
Pyramid Global Hospitality Boston, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Room Attendant
4 weeks ago
Wyndham Boston Beacon Hill Boston, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Room Attendant
3 weeks ago
Highgate Hotels Boston, United StatesThe Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities Employees must at all times be attentive, friendly, helpful and courteous to Room Attendant, Housekeeping S ...
-
Room Attendant
3 weeks ago
The Newbury Boston Boston, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
-
Room Attendant
2 weeks ago
Omni Hotels Boston, United StatesLocation: · Parker House Hotel · As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic char ...
-
Room Attendant
3 weeks ago
Fairmont Hotel Boston, United StatesFairmont Hotel - JobID: REF26392Z [Housekeeper / Cleaner] As a Room Attendant at Fairmont Hotel, you'll: Clean all assigned guestrooms; Dust, make beds, remove soiled linen from rooms, retrieve clean linens from linen closets, vacuum, clean bathroom, clean inside window and reple ...
-
Room Attendant
3 weeks ago
Four Seasons Hotels Limited Boston, United States Full timeTop of Market Pay & Free Medical and Dental Coverage · Our Mission: · At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthus ...
-
Room Attendant
3 weeks ago
Boston Harbor Hotel Boston, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Room Attendant
3 weeks ago
Four Seasons Hotels Limited Boston, United States Part timeTop of Market Pay & Free Medical and Dental Coverage · Our Mission: · At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthus ...
-
Room Attendant
1 week ago
Hersha Hospitality Management Boston, United StatesOverview · Opportunity: Room Attendant · Clean and maintain guest rooms to ensure rooms meet established standards. · Your Growth Path · Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper · Your Focus · Greet guests upon interaction with a war ...
-
Room Attendant
1 week ago
The Whitney Hotel Boston, United StatesOverview: · Opportunity: Room Attendant · Clean and maintain guest rooms to ensure rooms meet established standards. · Your Growth Path · Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper · Your Focus · Greet guests upon interaction with a warm a ...
-
Room Attendant
3 weeks ago
Sage Hospitality Boston, United StatesWhy us?: · At Hotel Commonwealth, in the heart of Fenway, we begin with a simple premise. We take cues from each guest to help define how we can be distinctly of service to them its a guest-changing philosophy that doesnt live in a manual, but rather within the DNA of our brand. ...
-
Room Attendant
3 weeks ago
Remington Boston, United StatesJob Description · What you will be doingClean and maintain the guest room areas, including bathroom and bedroom, according to company standards · Organize and stock cleaning cart, and organize linen closets as assigned · Complete assigned paperwork in an accurate and timely fas ...
-
Room Attendant
5 days ago
Stonebridge Companies Boston, United States Full timeCity, State: · Boston, Massachusetts Join our team · Basic Purpose: Cleans guest rooms to exacting standards. · Essential Duties and Responsibilities: · Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Clean ...
-
Room Attendant
1 week ago
Marriott International Inc Boston, United StatesAdditional Information Full-time, Flexible Schedule · Job Number · Job Category Housekeeping & Laundry · Location Aloft Boston Seaport District, D Street, Boston, Massachusetts, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position ...
-
Room Attendant PM
2 weeks ago
The Colonnade Boston Boston, United StatesAre you passionate about making a difference in other people's lives and do you want to be a part of a team that shares your passion? Please apply for the opportunity to join a Four Diamond Luxury Boutique Hotel in the heart of Back Bay where your pa Room Attendant, Attendant, Ho ...
Room Attendant - Boston, United States - Langham Hotels International Limited
Description
Job Summary .
PRIMARY OBJECTIVE OF POSITION:
The goal of the Housekeeping team is to impress the guests of The Langham, Boston with exceptional cleanliness, thoughtful service and extraordinary attention to details. The Room Attendant is an essential part of this team and is tasked with servicing guest rooms. The Room Attendant ensures impeccable cleanliness and comfort of hotel guests by following FORBES and Langham standards.
RESPONSIBILITIES AND JOB DUTIES:
PHYSICAL DEMANDS: