Donor Database Manager - Long Beach, United States - Foodbank of Southern California

Description

The Foodbank distributes an average of 40 million pounds of food per year to 850,000 individuals throughout Los Angeles County.

Our mission is to provide highly nutritious food to the community's hungry residents and to ensure that no individual goes hungry, not even for a single day.

The
Donor Database Manager & Accounting Clerk is a dual position managing the Foodbank's growing donor database and performing routine accounting duties related to overall operations.

The Foodbank is looking for an experienced CRM database manager, most ideally with Neon One or experience with Salesforce or other customer relationship management software.

• Ensure effective and accurate operation of Food Bank of Southern California Neon One database.
• Oversee endtoend gift processing, from gift entry to acknowledgment, for all revenue from individual donors, corporations, foundations, and intermediary organizations such as Benevity.
• Review and record gifts, assign appropriate codes, ensure that gifts are accurately tied to appropriate proposals/solicitations, handle donor inquiries about gifts and acknowledgments.
• Oversee acknowledgment process, including generating acknowledgment/tax letters, ensuring the accuracy of acknowledgment/tax receipt letters, and timely distribution.
• Provide training for new database users on the use of the software, including data entry policies and processes, queries, dashboards, reports and procedures
• Responsible for ongoing database maintenance, including updates and cleanup.
• Conduct a monthly reconciliation review with Finance to ensure data integrity and accuracy
• Identify giving trends. Stay current on all Neon One updates, attending Neon One Zoom Training sessions.
• Other duties as assigned.

• Handle accounts payable, review invoices, process check requests using chart of accounts.
• Perform the daytoday processing of accounts payable transactions.
• Process payroll notices, expense reports, and review activity for completeness and accuracy.
• Serve as backup for account receivable postings, make bank cash and check deposits.
• Track vendor insurance and W9 information.
• Process inventory summary reports; prepare analysis of accounts and reconciliation.
• Reconcile monthly inventory data with other inhouse software systems.
• Process TEFAP claims, including purchase requests, while ensuring compliance.
• Communicate and respond to internal and external requests for accounting information.
• Other duties as assigned.

• Acceptance and commitment to the Foodbank of Southern California's values, mission, and vision.
• 2 or more years of CRM or database management required.
• NEON ONE experience a plus.
• Experience working for nonprofit organization.
• Bachelor's Degree preferred.
• Ability to present information clearly and accurately.
• Strong Microsoft office (Word, Excel, Outlook) skills a must.
• Highly organized with ability to manage multiple assignments in a fastpaced environment.
• Ability to maintain discreet while handling confidential company and agency partner information.
• Ability to work collaboratively in a team setting and interact with various levels of partners, vendors and organizational staff.
• Maintain consistent, highquality work performance during high volumes of gift activity.
• Other duties as assigned.

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

• 8 hour shift
• Monday to Friday

• Long Beach, CA 90813: Relocate before starting work (required)