Receptionist / Cashier - Brockton, United States - Copeland Toyota
Description
Job Title:
Part-Time Cashier/Receptionist
Company:
Copeland Toyota
Location:970 West Chestnut St. Brockton, MA 02301
Schedule:
Part-Time
- Monday
- Friday: 3:00 p.m. 6:00 p.m.
- Saturday: 8:30 a.m. 5:00 p.m. or 7:00 a.m. 5:00 p.m.
Responsibilities:
- Greet customers in a professional and courteous manner
- Operate switchboard telephone system and assist callers efficiently
- Provide basic information and assistance to customers with general inquiries
- Perform various clerical duties as needed
- Receive cash, checks, and credit card payments from customers accurately
- Make change and issue receipts to customers
- Maintain cleanliness of the waiting area and replenish customer café supplies
- Record and verify cash, check, and credit card transactions at the end of each shift
- Stay updated on dealership products, services, and pricing changes
- Handle customer complaints with integrity and refer complex issues to appropriate personnel
Qualifications:
- Demonstrated superior customer service skills
- Excellent verbal communication and interpersonal skills
- Ability to handle multiple phone calls simultaneously
- Proficiency in Microsoft Word and Excel
- Previous dealership or retail receptionist experience preferred
- Willingness to work evening shifts and weekends as required
- Must successfully pass preemployment testing including background checks, drug test, credit report, and possess a valid driver's license
- Professional personal appearance and demeanor
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