Resident & Maintenance Services Coordinator - Local - Chicago, United States - The Laramar Group

Description

Who is Laramar? Founded in 1989, Laramar has grown from a small real estate investment company to a distinguished national real estate investment and property management corporation with a multi-billion dollar portfolio. For nearly 30 years, Laramar has managed a wide range of properties from high-rise urban to small building to suburban garden-style.


Why should I work for Laramar? Laramar delivers an unparalleled level of service to the real estate industry and our success is attributed to our people. We have a well-trained team of real estate professionals who love their work and honor their commitment to our clients and our residents. If you are seeking a position where your enthusiasm, passion, and creativity are welcome, join the Laramar team


Are there perks? Yes Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, 7 paid Federal holidays, a generous paid time off program, and a 401k with Company match.


RESPONSIBILITIES:

• Daily reviews work orders and assigns to technician
• Communicates with residents on completed and pending work orders
• Schedules outside contractors as needed
• Coordinates and ensures proper adherence to key issuance policies and procedures.

• Customer Service

• Our friendly and professional management team is here for you.

• Quality

• We create a space that you want to live in, at a price that's right for you.

• Smart

• We strive to make your life easier pay your rent, make a service request, or reach out to us via mobile or computer.

• Community

• We stay involved in your neighborhood because it's our neighborhood too.
• Acts as a point of contact for residents of the portfolio in relation to maintenance issues and concerns.
• Provides support system for the onsite maintenance team and vendors. Acts as liaison between vendors, property manager and construction crews.
• Maintains vendor reports; evaluate cost, dependability, customer service and availability.
• Assists with unit renovation management, walk throughs and follow up.
• Helps generate operational and maintenance/work order reports, resident data, update management documents and follow up with team on open tasks as needed.
• Be available and flexible to assist staff as necessary.

SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent verbal and written communication skills
• Ability to effectively present information in oneonone and small group situations
• Ability to quickly develop strong working relationships.
• Must possess strong attention to detail.
• Must be proficient in Microsoft Office products.
• Must know and follow Fair Housing laws.
• Must possess customer service abilities and attitude.
• Well organized and flexible with the ability to multitask.
• Proactive and able to react to changing priorities.

QUALIFICATIONS:

• High school diploma or GED required
• Excellent verbal and written communication skills
• Computer knowledge MS Word, Excel, and Outlook.
• Prior property management maintenance experience
• Knowledge of Yardi
• Ability to work any day of the week, 52 weeks a year, overtime if necessary.
• Ability to travel to additional safety or instructional courses off the premises.
• Remain on call after hours if necessary.

Work setting:

• Inperson

Ability to Relocate:

• Chicago, IL: Relocate before starting work (required)

Work Location:
In person