- Professionally receive service calls from customers and create work orders in our software system.
- Prioritize service calls with the correct technician and dispatch appropriately.
- Thoroughly communicate with the customer and technician and keep both up to date with current situation.
- Coordinate and schedule service agreement inspections and ensure timely completion.
- Maintain dispatch board and tracking spreadsheets daily.
- Order and track parts needed and schedule accordingly.
- Manage unfinished work orders and drive them to completion.
- Communicate issues with Service Department Manager and Service Supervisors.
- Adhere to Service Department SOP's at all times.
- Associate or Bachelor's degree preferred; high school diploma or GED required.
- Two to Five years' Service Department and/or office experience.
- Strong verbal and written communication skills.
- Highly competent with mobile, desktop and other IOS and Windows bases operating systems.
- Possess excellent organization skills and be a Team Player.
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Service Dispatcher
2 weeks ago
Powerhouse Home Service LLC Fort Myers, United StatesJob Description · Job DescriptionYou're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here ...
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Service Dispatcher
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PowerHouse Home Services Fort Myers, United StatesYou're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've pr ...
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Roger Dean Chevrolet - Cape Coral Cape Coral, United StatesService Dispatcher at Roger Dean Chevrolet of Cape Coral · Roger Dean Chevrolet is currently seeking a Service Dispatcher to join our growing team The responsibilities of a Service Dispatcher include handing out work orders to technicians, monitoring the progress of the work bei ...
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Service Dispatcher
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PowerHouse Home Services Fort Myers, United StatesYou're the best and you want to join a team that appreciates you, where you can create your own opportunities. · Who We Are · We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've pr ...
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hvac service dispatcher
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Spherion Fort Myers, United StatesSpherion Staffing is searching for a dispatcher for an HVAC company in Fort Myers, FL. This is a temporary role. The dispatcher is responsible for handling service calls, scheduling and dispatching workers, monitoring the work, etc. · Responsibilities: · -Receive, process, and ...
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hvac service dispatcher
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Spherion Fort Myers, United StatesSpherion Staffing is searching for a dispatcher for an HVAC company in Fort Myers, FL. This is a temporary role. The dispatcher is responsible for handling service calls, scheduling and dispatching workers, monitoring the work, etc.Responsibilities:-Receive, process, and prioriti ...
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Service Dispatcher
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Roger Dean Chevrolet - Cape Coral Cape Coral, United StatesJob Description · Job DescriptionService Dispatcher at Roger Dean Chevrolet of Cape Coral · Roger Dean Chevrolet is currently seeking a Service Dispatcher to join our growing team The responsibilities of a Service Dispatcher include handing out work orders to technicians, monito ...
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hvac service dispatcher
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Spherion Fort Myers, United StatesSpherion Staffing is searching for a dispatcher for an HVAC company in Fort Myers, FL. This is a temporary role. The dispatcher is responsible for handling service calls, scheduling and dispatching workers, monitoring the work, etc. · Responsibilities: · -Receive, process, and ...
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Commercial HVAC Service Dispatcher
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B & I Contractors Fort Myers, United States· SUMMARY: · The Service Coordinator position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication that helps establish, grow and maintain our customer base. · ESSENTIAL DUTIES: ...
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Commercial HVAC Service Dispatcher
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B & I Contractors, Inc Fort Myers, United StatesJob Description · Job DescriptionSUMMARY: The Service Coordinator position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication that helps establish, grow and maintain our customer ...
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Dispatcher/customer Service Representative
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Lee County Plumbing & Well Services, Inc. Fort Myers, United States**Lee County Services** is looking to add a **Dispatcher/CSR** to our growing team Our Dispatchers provide excellent customer service and maintain a strong professional relationship to support our customers. · - **Bilingual is a plus Plumbing experience is a bonus**_ · **Responsi ...
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Dispatcher in the transportation service
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Orion Innovations Pelican Bay, FL, United States FreelancePelican Bay, FL 'Munich · - immediately, permanent · - Full-time · - Job ID: J · Sure, sometimes you might get stuck in traffic. But with us, every trip has a purpose: As a driver for the Johanniter service, you ensure that passengers, medical professionals, and medications arri ...
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Executive Electronics of Southwest Florida Bonita Springs, United StatesJob Description · Job DescriptionHERE WE GROW AGAIN EE IS LOOKING FOR ROCKSTARS IMMEDIATELY FOR OUR SERVICE DEPARTMENT · Executive Electronics of Southwest Florida growing and expanding AGAIN Join one of the industry leaders, a CEPRO 100 company. See here- CE Pro May 2022. We of ...
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The Hertz Corporation Fort Myers, United StatesIf you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Dispatcher position. Bring your energy, drive, and motivation to Hertz, and set your ...
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Advanced Air Inc Fort Myers, United StatesAre you ready to embark on a rewarding career journey with the most reputable HVAC and refrigeration company in · Fort Myers, FL ? · Advanced Air · is on the lookout for an exceptional · full-time Experienced Dispatcher - Customer Service Rep · to become a vital part of our ...
Commercial HVAC Service Dispatcher - Fort Myers, United States - B&I Contractors, Inc
Description
SUMMARY:
The Service Coordinator position is a vital link between the field service technicians and our customers. This position is responsible for maintaining clear and effective communication that helps establish, grow and maintain our customer base.
ESSENTIAL DUTIES:
MINIMUM REQUIREMENTS/EXPERIENCE:
PHYSICAL REQUIREMENTS:
Able to hear and speak clearly with professionalism.
Able to walk, stand, sit, stoop, kneel and climb stairs as needed to complete your duties.
Normal vision range (with or without corrective eyewear); ability to see color and distinguish letters, numbers and symbols 100% of the time.
SAFETY REQUIREMENTS:
Able to provide self with a safe work environment while working with various software and hardware equipment.
Understand safety parameters surrounding an office or warehouse environment.