Customer Account Manager - Phoenix, United States - Swift Transportation

Mark Lane

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Mark Lane

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Description

Accelerate your Career
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.


Job Responsibilities:
What you will do

Provide customer account services to high exposure or major account(s).

Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels.

Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight.


  • Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
  • Serve as an extension of Sales to expand business revenue.
  • Manage territorial balance of capacity and freight while achieving high service levels.
  • Maintains knowledge of customer contractual requirements.
  • Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.

Qualifications:
What you need to bring


  • 2+ years' experience in Customer Service or Sales required.
  • Previous experience in transportation preferred.
  • Bachelor's degree or equivalent combination of education and/or experience required.
  • Must be able to set priorities.
  • Must be able to work in a fastpaced team environment.
  • Must be able to adapt to changing priorities.

Pay Range:
$ $33.17 Hourly


What we offer:


  • Competitive starting salary commensurate with experience and geographic location.
  • Potential bonus pay based on company performance.
  • Opportunities to volunteer and give back to local communities.
  • Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
The Company is an equal employment opportunity employer.

The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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