- Greet guests and respond to guest requests in a timely, friendly and efficient manner
- Brew, sell, promote and prepare beverages according to established recipes and standards
- Take guest beverage orders and accurately input orders in appropriate point-of-sale system
- Maintains cleanliness of work area/outlet
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
- Requisition, stock and rotate products
- Secure and store all beverages, food and other equipment items
- Deposit cash drops, secure and balance bank and sign out/in keys
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
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Bistro Attendant - Los Angeles, United States - Hilton
Description
The Hilton Los Angeles Airport is seeking our next Overnight Coffee/Bistro Attendant. This 1,300-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best in class benefits package, discounted parking, free meal during shift PLUS Hilton room discounts for you and your family worldwide Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work
Shift Pattern: This is a full-time position, and we are seeking open availability inclusive of weekends and holidays. The assigned 8-hour shifts would range from in between 9PM - 7AM.
Pay Rate: $19.73 per hour plus tips
What will I be doing?
As a Coffee Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Hilton LAX is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.