Social Services Aide II - King City, United States - Merit System Services

Description

Salary: $3, $5,328.00 Monthly

Location : Salinas or Seaside or King City

Job Type: Full-Time

Job Number: MSS04432

Department: Monterey County Department of Social Services

Opening Date: 05/01/2024

Closing Date: 5/8/2024 11:59 PM Pacific

Position Information

Under supervision, provides a variety of non-technical, support services in the Department of Social Services; assists social workers and eligibility workers in the performance of duties related to child and adult protection services, financial services and household management; and does other duties as assigned.

Social Services Aide I is the entry level classification. Initially, under close supervision,, incumbents learn and perform a variety of non-technical duties related to child and adult protection services, homemaker services, eligibility determination and other social services programs. This class is flexibly staffed with Social Services Aide II, and incumbents normally advance to the higher level after gaining experience and achieving proficiency which meets the requirements for Social Services Aide II.

Social Services Aide II is the full working level class in this series. Under general supervision, incumbents perform the full range of assigned duties. Incumbents may provide more responsible, difficult and specialized sub-professional social services assistance.

Examples of Duties

EXAMPLES OF DUTIES

1. Transports or accompanies adults and/or children receiving services of the Social Services Agency.
2. Supervises visits between parents and children (placed in protective services); terminates visits when appropriate.
3. Performs a variety of household management tasks including meal planning, house cleaning, food preparation and personal care services.
4. Teaches and encourages clients in household maintenance, personal care and child care; assists clients with banking or money management.
5. May serve as an interpreter for Spanish speaking clients during home visits, office visits and telephone calls.
6. Assists clients by explaining eligibility procedures and how to complete necessary forms.
7. Accompanies Social Worker or Emergency Response Worker on social service cases; conducts in-home visits on low risk family maintenance cases or high-risk disabled adult or elderly clients.
8. Assists in the referral of clients to appropriate community resources; assists clients in securing medical, legal or other assistance.
9. Identifies problem situations and reports to professional staff regarding individual or family functioning, problems and/or abuse.
10. Performs basic clerical work including setting up appointments with clients, assembling eligibility packets and other office work as needed.
11. Maintains statistics and files; writes reports and correspondence.

Knowledge of:
Social Services Aide I

• The needs, problems, attitudes and behavior of clients served by the agency and the local community.
• Proper methods of transporting young children, infants, disabled adults and elderly.
• Household management and personal care methods and standards including laundering, meal planning and preparation, money management and personal health and hygiene.
• Agency and program policies and procedures.
• California Motor Vehicle code; safe driving practices; geographic area of area serviced.

Social Services Aide II (In addition to the requirements of the I)

• Departmental and community resources useful to clients served.
• Typical and problem behavior in small children, adolescents, disabled adults and elderly persons.
• Behavioral/physical signs and symptoms of clients requiring professional and/or medical assistance.

Skill to:
Social Services Aide I

• Establish and maintain effective working relationships with clients and agency workers.
• Communicate effectively, both orally and in writing.
• Understand and accept differences in human behavior resulting from cultural, financial and other forms of deprivation.
• Perform housekeeping, household management and personal care tasks.
• Make simple arithmetic calculations.
• Maintain clear and accurate records and files.
• Assist clients and agency staff with clerical work.
• Follow oral and written instructions.

Social Services Aide II (In addition to the requirements of the I):

• Identify and analyze problem situations and take appropriate action.
• Transport difficult and unhealthy clients.
• Assist professional staff in determining appropriateness in family maintenance cases and in-home care cases.
• Motivate and educate clients to improve standard of home and family management.

Minimum Qualifications

The knowledge and skills listed above may be acquired through various types of education, training or experience. A typical way to acquire the required knowledge and skills outlined above is listed as follows:

Level I: Paid or volunteer experience or specific training which has provided an understanding and acceptance of the problems, needs, attitudes and behavior of clients serviced by a human services agency.

Level II: Equivalent to six months of experience performing the duties comparable to those of a Social Services Aide I in Monterey County.

Supplemental Information

Additional Information:

• The ability to speak, read, and write Spanish in addition to English in this position is required.
• Employees who drive on County business to carry out job-related duties must possess a valid CA Driver License for the class vehicle driven.
• The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card, or a driver's license and Social Security Card, or a driver's license and U.S. Birth Certificate.
• Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document.
• Government agencies accessing US government information, which includes federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent with the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification, and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure an investigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

VETERANS PREFERENCE
If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application.

TRAINING & EXPERIENCE EXAMINATION
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. In order to obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.

WRITTEN/ORAL BILINGUAL EXAMINATION
The written examination will consist of a multiple choice in-person written exam and the oral exam will consist of a 30-minute assessment.

ELIGIBLE LIST INFORMATION
An open eligible list will be established for the County of Monterey. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD
Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

APPLICATION DOCUMENTS
If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

ABOUT MONTEREY COUNTY
Located on California's picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals, and Pebble Beach - possibly the world's most famous golf course, it's easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.

In addition to a thriving tourist trade, Monterey County's economy is largely based on a vigorous agricultural industry. Known as the 'salad bowl of the nation' the Salinas Valley provides fresh vegetables and salad greens to the entire country. California's 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.

ABOUT MONTEREY COUNTY SOCIAL SERVICES DEPARTMENT
Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200,000 residents of Monterey County. Department programs include Community Benefits (Public Assistance Eligibility), Family and Children's Services (Child Welfare Services), Aging and Adult Services (Adult Protective Services, IHSS, and Area Agency on Aging), CalWORKs Employment Services, Military and Veterans Affairs and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values, and encourages diverse voices, opinions, perspectives, and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.

Monterey County is an Equal Opportunity Employer - Minorities, veterans, and persons with disabilities are strongly encouraged to apply.

To learn more about the Department of Social Services, go to

Benefits Summary

Merit System Services does not negotiate or determine the benefits or salaries for positions offered by its partners. For more information about benefits or salaries, please visit the listed county or child support office's website or contact their human resources department.