Hotel Manager - Walnut, United States - Hotel Management

Hotel Management

Verified Company

Walnut, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary
We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities.

As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

Essential Functions:

Leads and manages hotel operations

Leads and manages hotel operations. Frequently serves as multidepartment head for operations, front office, and property operations. Reviews forecasts and balances scorecards. Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction.
Oversees the Sales and Marketing activity and results. Leads and/or participates in sales and marketing strategy meetings. Participates in the efforts to secure business, as needed.
Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded.
Speaks with and responds to guests regarding service challenges.
Facilitates hotel meetings (i.e. Executive committee; Staff Meeting; All Team Member Meetings, etc.)
Reviews guest service scores on a weekly basis.
Approves hotel department budgets, defining and directing changes, as required. Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
Reviews forecasts. Directs hotel actions required to maximize profitability, increasing service levels and compliance with Hotel and Corporate policies and procedures as well as Brand Standards.

Management

Provides input into the hiring, supervision, training, assessment, coaching, and discipline of department leaders and other key team members.
Develops the skills and abilities of direct reports.
Monitors high potential department heads and team member activity and ensures their growth within the company.

Corporate Communication and Owner Relations

Communication with the corporate office regarding results and aligning strategic plans for the future development of the hotel.
Communicates with a variety of corporate departments regarding implementing standards, procedures and policies. Provides feedback on companywide initiatives.

OTHER

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Participates in and maintains active community relations
Participates in corporate activities and meetings, as requested.
Input and retrieve information from computer systems for file maintenance, correspondence and preparation of forecasts.

PHYSICAL REQUIREMENTS:

**Frequency Key: Never-0 hours; Rare-up to 1 hour; Occasional

13 hours; Frequent
36 hours; Constant
68 hours.**
Physical Activity
Frequency

Sitting Frequent

Walking Frequent

Climbing Stairs Occasional

Crouching/Bending/Stooping Occasional

Reaching Occasional

Grasping Occasional

Pushing/Pulling Occasional

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Lifting/Carrying (20 lbs.) Occasional

Travel Occasional

SAFETY REQUIREMENTS
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health of safety:

None

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE.

It is your responsibility to report defective damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

Department Heads
Administrative Assistant
If applicable, Complex Area Director, Sales & Marketing

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Ability to perform critical analysis.
Ability to manage extensive amounts of information and provides constructive feedback/direction.
Extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources and hotel financial processes and analysis.
Excellent written skills sufficient to produce communications that properly reflect hotel's image.
Excellent oral communication and presentation skills.
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team.