- Innate understanding of how all operational decisions may impact the ability to put the guest experience first.
- Anticipates guest's needs.
- A discerning eye for detail.
- Sixth sense attuned to non-verbal language and cues.
- Exceptional written and verbal communications skills.
- Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members.
- Strong organizational and time management skills.
- Strong and accurate arithmetic and math aptitude.
- Exceptional personal hygiene and positive representation of the company.
- Team oriented outlook.
- Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor.
- Serves alcohol responsibly within State and Local and Store level laws and guidelines.
- Requests identification of guests who order an alcoholic beverage maintaining knowledge of alcohol awareness and monitoring the sobriety of guests.
- Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes.
- Maintains bar inventory and stock. To include checking stock of glassware, beverages and bar supplies, and communicating shortages to Management.
- Consistently completes all assigned opening/closing side work.
- Works in a clean an organized manner keeping assigned stations and service areas maintained during shifts.
- Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders.
- Assists other Team Members as needed, both with and without the direction of Management.
- Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests.
- Re-stocks items and supplies as needed and alerts Management of shortages.
- Accurately and promptly prepares and tenders guests' payments.
- Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift.
- Communicates health and/or safety concerns/violations immediately to the Management.
- Assists with answering the telephone, taking messages and directing telephone calls, as needed in compliance with restaurant telephone etiquette protocol.
- Attends all informational meetings.
- Performs all other related duties as assigned.
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bartender - Cambridge, United States - Tasty Burger
Description
:
Bartenders are responsible for selling and serving food and beverages to our guests in an efficient, professional & friendly manner in accordance with Store standards.
Requirements:
CORE SKILLS AND CHARACTERISTICS
JOB DUTIES
Additional Info:
General food service environment in which you may remain standing on your feet for up to six hours at a time and may require stooping, kneeling, reaching lifting and carrying during the course of the work shift.