Restaurant Server - Milwaukee, United States - Four Points by Sheraton North Shore Milwaukee

Description

SUMMARY:

The Restaurant Server is primarily responsible for serving guests, table and dining room clean up, and providing support in all areas of the restaurant.

S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction.

Must be available to work mornings and night, weekends and Holidays.

AM Servers start at $12 per hour and PM servers start at $10 per hour.


Essential Job Functions:

• Performs dining room setup and side work duties for breakfast and dinner service
• Maintains assertive hospitality, and up sells customers by communicating thorough menu knowledge.
• Serves guests according to established procedures.
• Participates in table and dining room clean up.
• Computes guest checks, operates Micros point of Sale System, and accepts payments.
• Reports tips for each pay period.
• Maintains dining room safety and sanitation.
• Punches in, signs in, and reports to the Food & Beverage Manager on time and in full uniform for each shift. Obtains Manager's approval prior to punching out.
• Performs other related duties as assigned by the Restaurant
• Must be able to work weekends and Holidays.

Associate is held accountable for all duties of this job and other duties as assigned.

Job Types:
Full-time, Part-time


Experience & Education

• Server experience preferred, but not necessary
• Knowledge of basic restaurant service and pleasant attitude
• Neat, clean, person with strong desire to serve people
• Highly organized and detailoriented
• Exceptional guestfocus
• Fluency in other languages beneficial

Job Requirements:

• Must be a United States citizen or possess a valid work permit
• Must be able to read, write, and speak English
• Must have exceptional communication skills
• Must be able to accurately follow instructions, both verbally and written
• Must be detailoriented and work well under pressure
• Must be able to work in a fast paced environment
• Must be professional in appearance and demeanor
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with employees
• Possess strong motivational, organizational and verbal communication skills.
• Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence
• Ability to effectively present oneonone and small group situations to customers, clients, and other staff members of the organization and hospitality community
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to address customer personalities in various business situations.

Working Conditions

• Able to stand for 8 hours
• Able to lift at least 20 pounds
• Noise level is usually moderate

Effective February 8, 2022, Bravo Hospitality Group will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.