Call Center Supervisor - North Bethesda

Only for registered members North Bethesda, United States

1 month ago

Default job background
Full time

Job summary

The Call Center Supervisor manages communications between the Company and its current and potential guests. This role is responsible for providing excellent customer service, processes, and procedures for the call center team members and provides leadership for the Call Center Team.

Responsibilities

  • Write and manage the team schedule.
  • Monitor hours and adjust support during peak and off-peak times.

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