Supervisor, Contact Center - Washington, DC

We are seeking Contact Center Testers for initial 12 month fully remote contracts. The successful candidate will be responsible for functional design documentation and technical design documentation for Amazon Connect and Verint contact center platforms. · ...

Join a dynamic team dedicated to best-in-class quality and service excellence at Washington Radiology. · Patient-Focused Team · Cohesive and Friendly Environment · Supportive and Encouraging Atmosphere · ...

Contact Center Agent: Join us to elevate your career. Work in a patient-focused team with a cohesive and friendly environment. · ...

We are seeking an early career GenAI Contact Center Engineer to support the design, security, · and automation of an AWS contact center platform.This role plays a critical part in enabling a modernized customer experience through · the use of Amazon Connect, Lex V2, Amazon Q in C ...

The Midtown Group is seeking a dynamic, · hands-on Call Center Operations Leader to supervise,motivate,and optimize our customer contact center in · Washington,DC. · The ideal candidate will have a strong blend of people,leadership,personnel management, · technical and other valu ...

The Patient Contact Center Representative is a vital member of our pharmacy support team, acting as a frontline point of contact between Mosaic Pharmacy Service and our patients. Working within a dynamic contact center environment, you will handle a high volume of inbound and out ...

We seek Contact Center Manager owning performance and optimization of communications platforms (Dialpad) and CRM systems (Zoho), supporting tools like CallRail, Emitrr, Scribe, and Keragon. · ...

+Ennoble Care seeks a Contact Center Manager to own performance optimization of communications platforms (Dialpad) and CRM systems (Zoho). This role requires experience with Dialpad administration, operational KPIs, CRM platforms, no-code/low-code platforms, analytical skills, ex ...

The Patient Contact Center Representative is a vital member of our pharmacy support team. Working within a dynamic contact center environment, you will handle inbound and outbound calls with professionalism and empathy. · ...

· Full-time · Description · Patient Contact Center Representative · Company Profile · Medicines are powerful—they can prevent and heal disease, but they can also be costly, ineffective, or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is ...

· Position Summary · The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service q ...

This Position is Subject to Contract Award. · OBXtek is currently seeking a USPTO Contact Center (UCC) Supervisor, to support the USPTO Service Desk. · Key Responsibilities · Supervise daily UCC operations and customer service representatives · Ensure adherence to approved script ...

The Call Center Agent serves as the first point of contact for patients and is responsible for delivering excellent customer service, · facilitating appointment scheduling, assisting with patient inquiries, · and ensuring that patients are connected with appropriate resources wit ...

· Position Summary · The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service q ...

· Responsibilities · This Position is Subject to Contract Award. · OBXtek is currently seeking a USPTO Contact Center (UCC) Supervisor, to support the USPTO Service Desk. · Key Responsibilities · Supervise daily UCC operations and customer service representatives · Ensure adhere ...

The Call Center Agent serves as the first point of contact for patients and is responsible for delivering excellent customer service, facilitating appointment scheduling, assisting with patient inquiries, · and ensuring that patients are connected with appropriate resources withi ...

USPTO Contact Center Supervisor · Serve as a USPTO Contact Center (UCC) supervisor, supporting the USPTO Service Desk. · <ul style= ...

Responsibilities: · This Position is Subject to Contract Award. · OBXtek is currently seeking a USPTO Contact Center (UCC) Supervisor, to support the USPTO Service Desk. · Key Responsibilities · Supervise daily UCC operations and customer service representatives · Ensure adherenc ...

The Call Center Agent serves as the first point of contact for patients and is responsible for delivering excellent customer service, facilitating appointment scheduling, assisting with patient inquiries, and ensuring that patients are connected with appropriate resources within ...

Position Summary · The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact center operations supporting high-volume inquiries from the general public across multiple communication channels. The UCC Supervisor ensures service qual ...