Electronics Repair Tech - Middleton, United States - ETC

ETC

Verified Company

Middleton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

ETC is looking for our next great Electronics Repair Technician. This position is stationed in our international headquarters in Middleton, WI and travel is not required. The ETC office offers a unique work environment with a welcoming and inclusive team.

ETC offers an industry-leading time off package with a whopping 28 days of paid time off (vacation, PTO, holidays) in your first year Health benefits are available on day one, with fantastic coverage at reasonable rates.

We're 100% employee-owned and also offer pre

Representative Responsibilities:

Repair of customer, loaner & sales demo equipment
Repair equipment from system level to component level (including thruhole and Surface Mount Technology (SMT))
Ensures customer units are repaired within two weeks.
Ensures units are not returned for repair of the same problem
Completes Repair portion of the RMA process, detailing what problems were observed and corrected, logging time and materials used, and providing warranty info when unit is ready to ship
Completes Engineering Change Request forms and forwards to Manufacturing Engineering when appropriate
Applies Engineering Change Notices (ECN's), as needed
Works collaboratively with other technicians and other teams to ensure customer satisfaction
Maintains and tests parts and assemblies
Ensures PCBs tested in Repair Department are burned in and completely tested
Ensures untested PCBs are not used or shipped
Orders parts when quantity hits reorder point
Maintains a clean, organized and safe work environment
Ensures soldering and other power tools, are maintained and returned to the appropriate areas
Ensures proper Electrostatic Discharge (ESD) equipment is worn when working with equipment
Other tasks as assigned
Special projects and requests are completed in a timely and positive fashion

Minimum Qualifications:

Associate's Degree in Electronics, Electrical Engineering Technology, or 4 years of comparable experience in increasingly responsible positions in the related discipline
All levels of jobrelated experience or computer and service knowledge will be considered
Experience in a team environment
Experience with problem tracking tools
Knowledge of production and quality procedures
Able to read prints, schematics, and use electronic theory to troubleshoot and repair electronic systems
Able to use hand tools, small power tools, and test/troubleshooting equipment (multimeters, oscilloscopes, etc.)
Problem solving and creative thinking skills, with an attention to detail
Good computer skills
Able to work independently and a team environment
Able to communicate information both verbally and written in a clear and concise manner