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    Life Coach - Charlotte, United States - INLIVIAN

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    Description

    Job Description

    Job Description

    Title: Life Coach (Case Manager) - (All programs FSS, MTW, Hope VI etc.)

    Reports To: Program Manager

    Department/Division: CORE

    FLSA Status: Exempt

    Position Summary

    Responsible for developing and delivering a broad range of counseling and referral services for low-income participants in assigned client services program(s), assisting families in moving toward self-sufficiency and achieving their program goals. Additionally, the Life Coach is responsible for outreach activities to prospective participants. The duties listed below illustrate the various types of work that may be performed. Responsibilities include, but are not limited to, the following:

    Responsibilities

    1. Conduct assessments with our individuals and families to determine program eligibility, identify needs and barriers to the achievement of self-sufficiency, develop individual training service plans (ITSP) and/or coaching goals with participants and make referrals or linkages to community agencies to resolve barriers.
    1. Maintains monthly face to face contact with participants, and conducts home visits, to coach them on areas of employment, education, service needs, financial management, and other services.
    1. Coordinate and conduct monthly workshops and programs with focus on life skills that will help participants achieve self-sufficiency.
    1. Works as a member of CORE (Creating Opportunity for Resident Empowerment) and makes appropriate referrals to community agencies and develops collaborative relationships.
    1. Assists our individuals and families in accessing appropriate public or private community agencies to obtain specialized types of assistance.
    1. Works as a member of the Life Coach/case management team and makes appropriate referrals to community agencies and develops collaborative relationships.
    1. Provides program participants with support while being a guide on the side. Make referrals or linkages to community agencies to resolve barriers to achieving self-sufficiency (e.g., counseling in life skills areas including parenting, employment, education, financial management, and accessing public assistance).
    1. Participates in System of Care networking or staffing throughout the community. Crisis intervention, safety planning and conflict resolution.
    1. Collaborates with INLIVIAN Staff (e.g. Property Manager, Housing Choice Voucher Specialist, and Resident Safety) to provide consultation, support, and crisis intervention services, as needed.
    1. Monitors, approves, denies, and/or processes interim and final escrow disbursements.
    1. Maintains case files, completes monthly reporting, documents services provided, and tracks client progress.


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