Assistant Category Operations Manager - Bensenville, United States - US Foods, Inc.
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, and substitutions from PSSA
- Vacancy support and backup to COM and PSSA roles
- Support Category Operations Managers with all analytics requests, local flyer item selection and rebate solicitation, Roll Out Book reviews and assortment projects including E&O follow up, CASIS billings and vendor meeting preparation
- Serve as gatekeeper of NIR process and tracking log includes approval process, 30/60/90day tracking followup, etc.
- Support PSSA/COM with escalation requests for proprietary SKU tying
- Enter DCT's for COM's on new items & local flyers.
- Analyze weekly ATC communicates and disseminate direction to appropriate parties.
- Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.
- Serve as escalation point of contact for RSC inquires
- Support PSSAs/COMs with sourcing/market baskets/special pricing requests.
- Gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.
- Other duties assigned by manager.
SUPERVISION:
N/A
RELATIONSHIPS
- Internal: Category Operations Managers, Marketing Managers, Replenishment (Local & RSC), Pricing team, Territory Managers, Account Executives
- External: Local vendors and brokers, as needed.
WORK ENVIRONMENT
Office environment.
MINIMUM QUALIFICATIONS
- Must possess a minimum 5 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.
- Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.
- Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills.
- Must be external and internal customer service focused.
- Ability to research, escalate and follow up on inquires with a great sense of urgency.
- Must have the ability to overcome objections and obstacles, with a solutionbased attitude
- Education
- College degree or equivalent distribution or food service supply chain experience required.
PREFERRED QUALIFICATIONS
Previous US. Foods experience preferred.
PRISM/Merlin/Tandem skills preferred.
PHYSICAL QUALIFICATIONS
- Must be able to perform the following physical activities for described length of time
- List the required physical activities including length of time performing each activity referencing the key below
OCCASIONALLY:
1% - 33 /
FREQUENTLY:
34% - 66% /
CONTINUOUSLY:
67% - 100% or
NEVER
JOB REQUIRES WORKER TO:
FREQUENCY:
STAND :
OCCASIONALLY
WALK:
OCCASIONALLY
DRIVE:
NEVER
SIT:
FREQUENTLY
- LIFT_
OCCASIONALLY
11-20 lbs (Light):
NEVER
21-50 lbs (Medium):
NEVER
51-100 lbs (Heavy):
NEVER
Over 100 lbs (Very Heavy):
NEVER
- CARRY_
OCCASIONALLY
11-20 lbs (Light):
NEVER
21-50 lbs (Medium):
NEVER
51-100 lbs (Heavy):
NEVER
Over 100 lbs (Very Heavy):
NEVER
PUSH/
PULL:
NEVER
CLIMB/
BALANCE:
NEVER
STOOP/
SQUAT:
OCCASIONALLY
KNEEL:
OCCASIONALLY
BEND:
OCCASIONALLY
REACH ABOVE SHOULDER:
OCCASIONALLY
TWIST:
OCCASIONALLY
GRASP OBJECTS:
FREQUENTLY
MANIPULATE OBJECTS:
FREQUENTLY
MANUAL DEXTERITY:
FREQUENTLY
Li-EM1
LI-EL1
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