Director of Diversion and Re-entry Services - Oakland, United States - The Alliance For Community Wellness

The Alliance For Community Wellness

Verified Company

Oakland, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION OVERVIEW:

The Director of Diversion and Reentry Services is responsible for the oversight and coordination of reentry, employment, and diversion-related contracts serving systems-impacted individuals, many of whom have a mental illness or substance abuse disorders, and are homeless or at risk of becoming homeless upon reentry, as well as the direct supervision of youth employment contracts.

The position is responsible for guiding the strategic, administrative, and operational activities of the department and is dedicated to preventing or reducing the incarceration and recidivism of youth and adults.

The Director of Diversion and Reentry Services oversees the coordination and administration of all aspects of the department including planning, organizing, staffing, leading, and controlling program activities.

This role oversees a portfolio of programs providing employment, rental support, and diversion services for youth and adults impacted by incarceration, mental illness, substance use disorder, and who are unhoused or at risk of being unhoused

This portfolio currently includes:

CARES Navigation Center
Prison 2 Employment (P2E)
Restorative Reentry for Transitional Aged Youth (TAY)
Prop 47 Rental Assistance
Probation Youth Employment Program (PYEP) / Highway to Work
WIOA Disconnected Youth Employment Services / Next Level

This role will uphold and champion the agency's mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities:

Department Leadership and Program Standards:

Actively network and collaborate with internal and external stakeholders to enhance program services and agency objectives.
Lead and collaborate on special projects related to the success of assigned programs.
Oversee and direct recruitment processes including using network connections to identify appropriate entities for staff recruitment, developing and updating job descriptions and interview questions, advise program leadership staff on final staff selections and onboarding.

Program Design, Enhancement, and Evaluation for Direct Supervision Contracts:

Lead overall program design, implementation, and strategic planning and program growth in alignment with contracts
Participates in all parts of approved work plan elements, as needed.
Maintain record systems and produce reports to track attendance, participation, and participant progress.
Conduct ongoing evaluations of delivered services.
Lead and collaborate on special projects related to the success of the program, including developing an outreach strategy inclusive of social media.
Collaborates to develop, maintain, and verify quality standards for the program in collaboration with La Familia's Quality Improvement Director.

Staff Management and Supervision:

Provide leadership and supervision to management and supervisory staff including, but not limited to:
Weekly individual supervision meetings with direct report leadership staff.
Training and coaching regarding supervisory skills and strategies (e.g., enacting disciplinary action).
Regular informal feedback (in addition to organizationally determined formalized feedback processes) to ensure that all staff continue to develop professionally over time.
Provide leadership for direct service and administrative staff in collaboration with management/supervisory staff:
Develop, maintain, update, and distribute Program Manuals for each program and Staff Orientation materials.
Establish and enforce expectations related to professional ethical comportment.
Develop, edit, and implement training processes and materials for all staff.
Provide backup administrative and supervision on behalf of all program managers.
Establish and track performance expectations for all programs and staff members, most notably hours of billable services, documentation standards, and quality interventions. Also collaborate to develop, maintain, and verify quality standards for the program in collaboration with La Familia's Quality Assurance Department.
Oversee work product of independent contractors, as appropriate.

Contract Management:

Review and understand all elements of program contracts regularly (no less than annually), including performance expectations, staffing levels, reporting, regulatory bodies, policy requirements, and program meetings.
Collaborate with La Familia Development and Administrative staff in identifying, pursuing, and fulfilling appropriate funding opportunities for the Department or Agency.
Collaborate with the La Familia Executive Team and Controller regarding managing the departmental budget(s).
Serve as a liaison with all funders on programmatic and operations issues when necessary. Communicate effectively, proactively, and professionally with funder representatives at all levels.

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