Associate Director of Contact Center - Chicago, Illinois, United States

+Airlines is seeking a Contact Center / Conversational AI Engineer to support digital payment solutions across conversational and digital channels. · +Design and build payment solutions for mobile and web applications across digital channels. · Develop and integrate APIs and inte ...

Description · Often the first point of contact for customers, the Agent Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Agent Service Center Representative is responsible for handling specific call typ ...

· *This is a hybrid position based in our Chicago/O'Hare Area office. Preference is for candidates who live within a 100-mile radius of this office, but we are additionally open to candidates outside this region who offer the right skill set and experience. · Your Purpose: The C ...

We are looking for an amazing talent who can contribute to our growth by delivering top results for our clients. At Droisys, we invest in our talent and support career growth. · ...

+We are seeking an experienced Contact Center Technologist to lead the design, implementation and optimization of our omnichannel contact center environment within a healthcare setting. · ++Minimum of 10 years hands-on experience in contact center design, implementation and manag ...

We are seeking a skilled and motivated Contact Center Engineer to join our Technology Services team.This role is responsible for designing, implementing, and maintaining contact center solutions with a strong focus on NICE CXone and related integrations. · ...

Hi , · Greetings · We do have opening for our client, · Role : Contact Center Consultant · Location : Chicago, IL · Duration : Long-term Contract · Job Description : · Key Responsibilities · IVR & Routing Design: Develop, test, and implement complex IVR scripts, call routing, an ...

The Associate Director of Contact Center will oversee the daily functions of Contact Center, leading a team of intake specialists and senior intake specialists. · Refine the inquiry process · Schedule management · Development and motivation of personnel · ...

The Salesforce Architect will own the overall solution design and platform alignment for the Dispute and Collection initiative. · Leads and define the overall Salesforce solution architecture for Dispute Management, Collection Management, Payments, and Open ARs · Partner with CRT ...

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, ...

· SUMMARY: The Business Contact Center Representative is responsible for working within our Utility Billing and Customer Service Center.   · DUTIES AND RESPONSIBILITIES:  · Responds to and services customer calls via an inbound ACD system or emails via an email routing client;  ...

· Firm Overview · William Everett (WE) is a Chicago-based, family-owned management and information technology consulting firm trusted by leading cities, institutions, global companies, and Fortune 500 technology consultancies to help them adapt, evolve, and perform to their full ...

The Associate Director of Contact Center will oversee daily management of the Contact Center Representatives' tasks and operations including scheduling, managing PTO requests. · The primary goals within the role will be supporting and creating access to care through initiative wo ...

The Senior Coordinator Contact Center is an individual contributor role within Operations Support responsible for ensuring continuity of care and operational excellence through effective call handling ticket management and escalation support. · Receive and respond to incoming cal ...

The Salesforce Architect will own the overall solution design and platform alignment for the Dispute and Collection initiative.This role ensures that business requirements are translated into a scalable, secure, and Salesforce-aligned architecture. · L <span style= ...

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. · At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize sa ...

We're building a world of health around every individual — shaping a more connected, · convenient and compassionate health experience.Join us and be part of something bigger – helping to simplify · health care one person, one family and one community at a time. · The CC (Contact ...

The Senior Coordinator plays a critical role on the Contact Center Support Team. · ...

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. · The CC (Contact Center) Service Supervisor helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient ...

Job Description: · W HO We Are : · Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity ...