Associate Director of Contact Center - Chicago

+Airlines is seeking a Contact Center / Conversational AI Engineer to support digital payment solutions across conversational and digital channels. · +Design and build payment solutions for mobile and web applications across digital channels. · Develop and integrate APIs and inte ...

Description · Often the first point of contact for customers, the Agent Service Center Representative is responsible for addressing escalated customer service concerns, inquiries and activities. The Agent Service Center Representative is responsible for handling specific call typ ...

We are looking for an amazing talent who can contribute to our growth by delivering top results for our clients. At Droisys, we invest in our talent and support career growth. · ...

+We are seeking an experienced Contact Center Technologist to lead the design, implementation and optimization of our omnichannel contact center environment within a healthcare setting. · ++Minimum of 10 years hands-on experience in contact center design, implementation and manag ...

We are seeking a skilled and motivated Contact Center Engineer to join our Technology Services team.This role is responsible for designing, implementing, and maintaining contact center solutions with a strong focus on NICE CXone and related integrations. · ...

The Associate Director of Contact Center will oversee the daily functions of Contact Center, leading a team of intake specialists and senior intake specialists. · Refine the inquiry process · Schedule management · Development and motivation of personnel · ...

The Salesforce Architect will own the overall solution design and platform alignment for the Dispute and Collection initiative. · Leads and define the overall Salesforce solution architecture for Dispute Management, Collection Management, Payments, and Open ARs · Partner with CRT ...

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, ...

The Business Contact Center Representative is responsible for working within our Utility Billing and Customer Service Center. · Responds to and services customer calls via an inbound ACD system or emails via an email routing client; · ...

Job summary · We are seeking a Business Contact Center Representative to work directly with customers in our Utility Billing Customer Service Center located in downtown Chicago. · ResponsibilitiesResponds to and services customer calls via an inbound ACD system or emails via an e ...

The Senior Coordinator Contact Center is an individual contributor role within Operations Support responsible for ensuring continuity of care and operational excellence through effective call handling ticket management and escalation support. · Receive and respond to incoming cal ...

The Salesforce Architect will own the overall solution design and platform alignment for the Dispute and Collection initiative.This role ensures that business requirements are translated into a scalable, secure, and Salesforce-aligned architecture. · L <span style= ...

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. · The CC (Contact Center) Service Supervisor helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient ...

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. · At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize sa ...

We're building a world of health around every individual — shaping a more connected, · convenient and compassionate health experience.Join us and be part of something bigger – helping to simplify · health care one person, one family and one community at a time. · The CC (Contact ...

The Senior Coordinator plays a critical role on the Contact Center Support Team. · ...

Lensa promotes jobs on behalf of its direct clients including PwC. · Foster stronger client relationships to drive successful outcomes · Mentor junior staff to develop their skills and capabilities · Analyze and implement process improvements for better effectiveness · ...

The Salesforce Architect will own the overall solution design and platform alignment for the Dispute and Collection initiative. This role ensures that business requirements are translated into a scalable, secure, and Salesforce-aligned architecture, · Leads and define the overall ...

Achieving our goals starts with supporting yours. Grow your career... · Analyze staffing and call arrival trends... Monitor local systems (ACD... · ...

+Play a key role in the U.S. economy by helping to fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. · +Provide timely assistance and support for selling policy inquiries · Monitor and mitigate selling policy ris ...