Assistant Director - Anaheim, United States - THE CAMP TRANSFORMATION CENTER

Description

What You'll Do
The Assistant Director will support the Director in managing the daily operations of our facility. This role is pivotal in driving membership sales, enhancing client retention, and ensuring optimal customer service and staff management.

As a champion of our company's values, the Assistant Director will lead by example, fostering a culture of responsibility, innovation, collaboration, and excellence within our team.

This role is designed not only to maintain the profitability of the location but also to inspire and facilitate a transformative environment for both staff and clients.

Essential Duties and Responsibilities:

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Operational Leadership and Staff Management:

• Oversee and refine daily operational practices to ensure efficiency and effectiveness.
• Manage staff responsibilities, including training, scheduling, and performance accountability.
• Lead by example, demonstrating ownership and transparency in decisionmaking.
• Cultivate a proactive work environment by anticipating needs and introducing innovative solutions.

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Membership Engagement and Sales:

• Strategically drive membership and merchandise sales through dynamic presentations of company programs and products.
• Set daily appointments and diligently follow up with clients, prospects, and leads to enhance client engagement and retention.
• Develop and implement cuttingedge client retention strategies that resonate with our core values of health, wealth, and relationship growth.

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Team Collaboration and Culture Building:

• Foster a synergistic workplace where collaboration and shared successes are standard.
• Organize regular teambuilding activities that align with operational goals and enhance team cohesiveness.
• Recognize and celebrate collective achievements, reinforcing a positive and inclusive company culture.

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Community and Relationship Management:

• Build and maintain strong relationships with both team members and clients, ensuring a welcoming and supportive environment.
• Handle member service issues with the utmost professionalism and courtesy.
• Maintain an active and positive presence on social media that aligns with professional activities and promotes our community values.

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Administrative and Reporting Responsibilities:

• Monitor and track staff and trainers' schedules, ensuring accuracy in clockins and outs.
• Maintain meticulous records of reports, CRM entries, and administrative tasks, ensuring consistency and precision.
• Complete all administrative work with a high degree of accuracy and reliability.

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Additional Duties:

• Assist the Director with any additional responsibilities, as required to support the growth and success of the facility.

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Qualifications:

• Proven experience in facility management, sales, or customer service.
• Strong leadership skills with a passion for excellence and innovation.
• Excellent communication and interpersonal skills, capable of building and fostering relationships.
• Ability to work in a fastpaced environment and manage multiple priorities.
• Energetic, positive, and ready to lead and inspire a team.

Exceptional Benefits Package for Assistant Director:

• At AC Fit LLC, we believe in rewarding our team members with a benefits package that promotes health, happiness, and financial security.

As an Assistant Director, you will enjoy:
These benefits provide additional value ranging from
$6,451 to $8,163 per year, depending on your tenure and compensation range.

They are designed to create a supportive and balanced work environment, empowering you to focus on professional excellence while enjoying the personal rewards that come with being part of the AC Fit LLC team.

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Generous Paid Time Off (PTO):

• Year 1: 5 vacation days, 5 sick days, 3 company-designated holidays, and 1 day of birthday leave, totaling 112 hours of PTO.
• Year 2+: 10 vacation days, 5 sick days, 3 holidays, and 1 birthday leave, totaling 152 hours of PTO.

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Comprehensive Health Insurance:

• Benefit from our comprehensive health insurance coverage, with competitive premium contributions to support your wellbeing.

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401(k) Retirement Plan:

• Secure your financial future with our 401(k) retirement plan that offers up to a 3% company match, ensuring your hardearned savings grow alongside your career.

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Qualifications and Experience:Skills and Abilities:

Personal Attributes:

Additional Requirements:

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  Educational Background: Bachelor's degree in Business Administration, Management, or a related field.

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Professional Experience: At least 3 years of managerial experience in a fitness or wellness center, demonstrating a track record of increasing responsibility in sales management and team leadership.
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Industry Knowledge:Comprehensive understanding of the health and wellness industry, with a strong emphasis on customer service and client retention strategies.
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Leadership: Exceptional leadership qualities with the