Jobs
>
Lewisville

    Customer Service Associate I - Lewisville, United States - Mr. Cooper

    Mr. Cooper
    Mr. Cooper Lewisville, United States

    1 week ago

    Default job background
    Description

    **Customer Service Associate I**

    Location: Lewisville, TX, United States

    Req ID:

    Share: share to e-mail **Job Description**

    **Description**

    **When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.**

    ****

    ****Check It Out****

    Were here to keep the dream of home ownership alive. Oh, and while were at it, were determined to change the lending industry itself. Its simple, but it wont be easy. And well need a great team behind us. (Thats where you come in.) We want to show the world that transparency, candor and collaboration arent just good values. Theyre good business. Working here isnt for people who want to punch a clock. Its for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

    **Who we are**

    We're here to keep the dream of home ownership alive. Oh, and while we're at it, our goal is to change the lending industry itself. It's simple, but it won't be easy. And we'll need a great team behind us. (That's where you come in.) We want to show the world that transparency, candor and collaboration aren't just good values.

    **Why work for Mr. Cooper**

    Most of us are casually dressed and if you look a little closer, we have a relaxed attitude to match our threads. Doing the right thing for our customers is only one part of our philosophy. We also believe in doing the right thing for our employees. For this reason, we offer these benefits:

    Team member mortgage loan program and down payment assistance program

    Student Debt Repayment program

    Tuition reimbursement

    Paid time off and paid holidays

    Market-based health insurance for medical, dental and vision

    Flexible spending accounts for eligible childcare expenses

    Cooper Climbers: an in-house program with built-in career advancement pathways

    **In a typical day you will:**

    Answer 30-50 inbound calls a day

    Assist customers with payments, due date changes, and other issues

    Recommend Mr. Cooper services such as paperless statements and the Mr. Cooper app

    Promote Mr. Cooper products that benefit customers

    1 or more years customer service experience

    **The finer details:**

    Hourly rate starts at $15.50 an hour

    Eligible for monthly bonus and incentive rewards

    5 weeks paid virtual training equipment is provided

    First 90 days attendance required for training.

    We are open Monday-Friday 7am 8pm and Saturdays 8am- 12pm.

    Overtime available

    You will report to the Customer Service Manager

    Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can be successful. Embracing and using diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We aim to weave the principles of diversity and inclusion throughout the fabric of how we work, how we work, and how we engage with our customers and the community.

    Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

    Job Requisition ID:

    018171Job Category:

    ServicingPrimary Location City:

    LewisvillePrimary Location Region:

    TexasPrimary Location Postal Code:

    75067Primary Location Country:

    United States of AmericaPosting Organization:

    Mr. CooperLine of Business:

    ServicingAdditional Posting Location(s):

    Alternate Requisition:

    No**Summary**

    Maintains good customer relations during the period the loan is within a firm's servicing portfolio. Focused on responding to direct customer inquiries, including assumptions, payoffs, statements, billing and general inquiries regarding the customers loan.

  • Locker Room Sportswear, Inc.

    Production/Customer Service Associate

    3 days ago

    Locker Room Sportswear, Inc. Lewisville, United States

    Job Description · Job DescriptionOperates Heat Press putting Transfers on T-Shirts, Shorts, Sports Apparel. May require standing for long periods of time. · Customer Service Duties to include, answering phones, greeting customers coming into store, group fittings of apparel for s ...

  • Buff City Soap

    Soap Maker/ Guest Service Associate

    6 days ago

    Buff City Soap Lewisville, United States

    Job Description · Job DescriptionThis position is responsible for maintaining a high level of energy and guest satisfaction inside the Buff City Soap store. This position will be trained on how to make all of our products (must be 18 years of age or older in order to make soap). ...

  • AAA - The Automobile Club

    Claims Service Associate

    6 days ago

    AAA - The Automobile Club Coppell, United States

    Claims Service Associate. At AAA Auto Club Enterprises, we pride ourselves as a leader in the insurance industry, recognized for our dedication to legendary customer service and our commitment to the well-being of our members. We are currently seek Claims, Associate, Service, Ret ...

  • The Auto Club Group

    Claims Service Associate

    5 days ago

    The Auto Club Group Coppell, United States

    Claims Service Associate. At AAA Auto Club Enterprises, we pride ourselves as a leader in the insurance industry, recognized for our dedication to legendary customer service and our commitment to the well-being of our members. We are currently see Claims, Associate, Service, Reta ...

  • Automobile Club of Southern California

    Claims Service Associate

    1 week ago

    Automobile Club of Southern California Coppell, United States Full time

    Claims Service AssociateAt AAA – Auto Club Enterprises, we pride ourselves as a leader in the insurance industry, recognized for our dedication to legendary customer service and our commitment to the well-being of our members. We are currently seeking an entry-level Claims Servic ...

  • Vivid Seats

    Customer Service Associate

    1 week ago

    Vivid Seats Coppell, United States Full time

    · Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to ...

  • 24 Hour Fitness

    Sales and Service Associate

    1 week ago

    24 Hour Fitness The Colony, United States

    **FULL-TIME** Part-time · **LOCATION** 4866 State Highway 121 Lewisville TX 75056 · **Who we are** · At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable ...

  • Zips Car Wash

    Lead Customer Service Associate

    4 days ago

    Zips Car Wash Flower Mound, United States

    Job Details · Job Location · TXFLO Justin - Flower Mound, TX · Position Type · Full Time · Education Level · High School · Salary Range · $ $20.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Customer Service · Description · How would you lik ...

  • Wawa

    Customer Service Associate

    2 weeks ago

    Wawa Lantana, United States

    Wawa - JobID: JR111097 [Retail Associate / Team Member] As a Customer Service Associate at Wawa, you'll: Greet and provide an enjoyable shopping experience for all customers; Respond to customer requests and complaints in a timely and courteous manner; Operate the cash register, ...

  • Zips Car Wash

    Lead Customer Service Associate

    1 week ago

    Zips Car Wash Flower Mound, United States Full time

    Description · How would you like to write your own paycheck? Check us out at Zips Car Wash We are hiring for hourly + commission positions where theres no limit to what you can make · Overview: · A Lead Customer Service Associate creates a welcoming and fun atmosphere, puts sm ...

  • Kestra Financial

    Client Services Associate

    1 week ago

    Kestra Financial Grapevine, United States

    Full-time, Client Service Associate (CSA) · Requirements · Summary: · Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of managing personal finances by m ...

  • LHH Recruitment Solutions

    Service Associate

    1 week ago

    LHH Recruitment Solutions Dallas, United States

    LHH Recruitment Solutions is currently working with a company looking for a Service Associate in the Dallas TX area. If you have the qualifications listed below and are interested in this opportunity- apply with us today · Details: · Performs a variety of administrative tasks i ...

  • Kestra Financial Independent Advisor

    Client Services Associate

    1 week ago

    Kestra Financial Independent Advisor Grapevine, United States

    Job Description · Job DescriptionFull-time, Client Service Associate (CSA) · Requirements · Summary: · Waterworth Wealth Advisors, LLC helps our clients achieve their financial goals through a financial advisory partnership built on integrity and trust. We take the stress out of ...

  • Lee Hecht Harrison Nederland B.V.

    Service Associate

    6 days ago

    Lee Hecht Harrison Nederland B.V. Dallas, United States

    LHH Recruitment Solutions is currently working with a company looking for a Service Associate in the Dallas TX area. If you have the qualifications listed below and are interested in this opportunity- apply with us today · Details: · Performs a variety of administrative tasks in ...

  • Dtcc

    Associate Director End User Services

    2 days ago

    Dtcc Coppell, United States

    The role of Senior End User Services Analyst will be responsible for providing 1st & 2nd line support to DTCC employee's globally. The Senior End User Services Analyst will work on incidents and tasks via the in-house incident management tool Service Now adhering to strict SLA's. ...

  • AAA Missouri

    Senior Product Program Management Analyst

    1 week ago

    AAA Missouri Coppell, United States Full time

    Senior Product Program Management AnalystWe have an opening for a Senior Product-Program Management Analyst. The Senior Product Analyst will be responsible for the overall development and management of assigned insurance product and programs. This includes monitoring and evaluati ...

  • Methodist Health System

    Food Service Associate

    1 week ago

    Methodist Health System Southlake, United States

    Hours of Work : · 6:00am - 2:30pm · Days Of Week : · Monday - Friday · Work Shift : · 8X5 Day (United States of America) · Job Description : · Your Job: · In this high-performing, fast-paced, and challenging Food Service Associate position, you'll collaborate with multidisciplina ...

  • Methodist Health System

    food service associate

    1 week ago

    Methodist Health System Southlake, United States

    Hours of Work : · 6:00am - 2:30pm · Days Of Week : · Monday - Friday · Work Shift : · 8X5 Day (United States of America) · Job Description : · Your Job: · In this high-performing, fast-paced, and challenging Food Service Associate position, you'll collaborate with multidi ...

  • 24 Hour Fitness

    Sales and Service Associate

    4 days ago

    24 Hour Fitness Southlake, United States Part time

    FULL-TIME Part-time · LOCATION 301 N Nolen Drive Southlake TX 76092 · Who we are · At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to ev ...

  • European Wax Center

    Guest Service Associate

    1 week ago

    European Wax Center Southlake, United States Full time

    LOVE TO HELP OTHERS LOOK AND FEEL FAB? JOIN OUR TEAM · As a Guest Service Associate at European Wax Center, you'll use your expertise to ensure every moment is an opportunity for confidence We seek a special person who can lead with care and integrity, is committed to delighting ...