Jobs
>
Milwaukee

    Customer Service Technician - Milwaukee, United States - Regal Rexnord

    Regal Rexnord
    Regal Rexnord Milwaukee, United States

    3 weeks ago

    Default job background
    Description

    Job Position: Customer Service Technician

    Reports To: Commercial Operations Manager

    Location: Milwaukee, Wisconsin

    The Customer Service Techniciancoordinates and manages customer service activities from quotation to order entry through shipment of product while providing world class customer service.

    Major Responsibilities: The Customer Service Technician is an experienced customer service professional with a passion to win and support our growth initiatives. The primary focus is providing world class customer service by building strong relationships with our internal and external customers. Must be detail-oriented with great follow-up skills and a team player that enjoys working in a fast-paced environment.

    • Works with estimating team to provide formal quotations to customers.
    • Processes and manages order entry, verification, and customer change notifications related to orders.
    • Manages existing and new accounts ensuring world class customer service.
    • Assists in collection of past due invoices for assigned accounts.
    • Coordinates and participates in conference calls with customers as required.
    • Ensures high post-sales satisfaction by facilitating positive long-term relationships to win repeat business.
    • Provides support and updates to customers related to deliveries, quotes, and other general information.
    • Liaison between external and internal customers, working closely with manufacturing, engineering, quality, procurement, accounting, sales, and management.
    • Manages customer complaints to include the return product or customer property.
    • Must develop a good understanding and have in depth knowledge of industrial gear and metal company products while keeping up to date with changes.
    • Participates in the development of customer service procedures, policies and standards for continued improvement while working with management on customer care initiatives.
    Required Education / Experience / Skills / Qualifications:
    • A minimum of a two-year associate degree.
    • 5+ years customer service experience, preferably in the Industrial manufacturing setting.
    • Technical aptitude preferred.
    • Customer driven with a positive professional attitude.
    • Detail oriented and able to perform work with a high level of accuracy.
    • Superior interpersonal skills.
    • Self-starter, action oriented with a "can do" attitude.
    • Exceptional written and verbal communication skills.
    • Fluent with Office 365 software applications.
    #LI-Onsite

    Benefits
    • Medical, Dental, Vision and Prescription Drug Coverage
    • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
    • Paid Time Off and Holidays
    • 401k Retirement Plan with Matching Employer Contributions
    • Life and Accidental Death & Dismemberment (AD&D) Insurance
    • Paid Leaves
    • Tuition Assistance
    About Regal Rexnord

    Regal Rexnord's 30,000 associates around the world help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and small, precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

    The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

    Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord is headquartered in Milwaukee, Wisconsin and has manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit

    Equal Employment Opportunity Statement

    Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail

    Equal Employment Opportunity Posters

    Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
  • Lake Auto Group

    Service Technician

    8 hours ago

    Lake Auto Group Milwaukee, United States

    **NO WEEKENDS NO LATE NIGHTS AIR CONDITIONED SHOPS** · **Responsibilities**: · - Inspect, diagnose, and repair mechanical, electrical, and other safety related concerns on used vehicles · - Work closely with our Internal Service Advisors and Used Vehicle Sales Managers to quickly ...

  • Tennant Company

    Field Service Technician

    1 week ago

    Tennant Company Milwaukee, United States

    **This position is eligible for a $3,000 Sign on Bonus.** · With more than 500 technicians across the US and Canada, our Service team is a differentiator. Working at our customers' facilities, our service technicians maintain, troubleshoot, and repair battery, engine-powered and ...

  • American State Equipment

    Field Service Technician

    1 week ago

    American State Equipment Milwaukee, United States

    **Field Service Technician - Milwaukee, WI** · Founded in 1957, American State Equipment Co., Inc. is a family-owned and operated independent construction equipment distributor with three branches in Wisconsin, two locations in Minnesota, and a subsidiary in Illinois. We offer a ...

  • Office H2O

    Service and Installation Technician

    1 week ago

    Office H2O Milwaukee, United States

    **Now Hiring** · **OfficeH2O is seeking a full-time Field Service Technician / Installer.** · Office H2O is looking for an experienced individual for our Milwaukee area market. This position is responsible for the installation, troubleshooting, service and repair of bottleless wa ...

  • Purely IT LLC

    Field Service Technician

    1 week ago

    Purely IT LLC Milwaukee, United States

    **Summary** · **Duties and Responsibilities** · - **Install equipment and software to meet client needs** · - **Maintain systems to ensure they run properly** · - **Perform repairs when necessary, either through online chat, phone, or in-person** · - **Train client staff on how t ...

  • Milwaukee Public Schools

    Network Service Technician

    1 week ago

    Milwaukee Public Schools Milwaukee, United States

    **Job Summary**: · Provides technical support to schools for the maintenance of network equipment and services to include the repair and support of all district network and telecommunications equipment. · **The salary range is $58, , month)** · **How To Apply**: · - **_If you are ...

  • Memmert USA LLC

    Field Services Technician

    8 hours ago

    Memmert USA LLC Milwaukee, United States

    **Company Overview**: · Memmert USA is a company focused on providing high-quality laboratory equipment to its customers. With a strong emphasis on innovation, Memmert USA is a leader in the field of premium laboratory equipment. · **Position Overview**: · As a Field Services Tec ...

  • Veterans Prime, Inc.

    Entry Level Service Technician

    2 weeks ago

    Veterans Prime, Inc. Milwaukee, United States

    Overview: · **Immediate Hiring Need for a** · **Full Time Electromechanical Entry Level** · **Service Technician $22-$29/hr** · We are looking for skilled electromechanical technicians to join our growing team. Our company offers OSHA compliance inspections, heavy equipment repai ...

  • International Autos Milwaukee

    Service Technician

    1 week ago

    International Autos Milwaukee West Allis, United States

    The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original deal ...

  • Crane NXT

    Field Service Technician I

    3 weeks ago

    Crane NXT Milwaukee, United States

    Have you ever used the self-checkout in a Target Store? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices ...

  • Stericycle

    Hospital Services Swing Technician

    1 week ago

    Stericycle Milwaukee, United States

    **$17.35/hr, Daylight Shift, Minimal Weekends and Great Benefits**: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environmen ...

  • IGT International Game Technology

    Lottery Field Service Technician

    6 days ago

    IGT International Game Technology Milwaukee, United States

    **Join the WINNING TEAM at IGT Global** · Join the WINNING TEAM at IGT Global IGT is seeking a skilled Lottery Field Services Technician in the area of (Milwaukee, WI). The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locatio ...

  • Office H2O

    Field Service Technician/installer

    8 hours ago

    Office H2O Milwaukee, United States

    **Now Hiring** · **OfficeH2O is seeking a full-time Field Service Technician / Installer.** · Office H2O is looking for an experienced individual for our Milwaukee area market. This position is responsible for the installation, troubleshooting, service and repair of bottleless wa ...

  • Numotion

    Service Technician

    5 days ago

    Numotion Wauwatosa, United States

    **Why Numotion?** · By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered whe ...

  • Pearce Services, LLC

    Solar Field Service Technician, Level I

    2 weeks ago

    Pearce Services, LLC Milwaukee, United States

    At **PEARCE, we've got a career for you.** · Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and rep ...

  • BlueNova Industries

    Service technician

    2 weeks ago

    BlueNova Industries Greendale, United States

    At PFEIFER, we develop secure connection solutions for the construction, logistics, and architecture industries. With over 445 years of experience and a strong focus on innovation, we set standards in the fields of rope, lifting, and construction technology. We create market-lead ...

  • Audi North Shore

    Audi Service Technician

    2 weeks ago

    Audi North Shore Brown Deer, United States

    Audi North Shore is growing. Come work on world class vehicles in an air conditioned shop while only working Monday - Friday, no weekends · The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, No ...

  • Wilde Subaru

    Service Technician

    1 week ago

    Wilde Subaru Waukesha, United States

    **Dealership**: L0553 Wilde Subaru · **Wilde Subaru**: · Experienced Service Technician · Service Technician by trade or as a passion but feel like you are stuck at a company that doesn't value you or you believe you can't afford to make a change? · Wilde Subaru is powered by Lit ...

  • ALL Family of Companies

    Service Technician

    1 week ago

    ALL Family of Companies Milwaukee, United States

    Dawes Rigging and Crane Rental is seeking an experienced Aerial Lift Mechanic and Service Technician. Also willing to train the right person eager to learn. Hands-on experience with aerial boom and scissor lifts is a big plus. This is a full-time, no Service Technician, Service T ...

  • Hobart Food Equipment

    Service Technician

    1 week ago

    Hobart Food Equipment Milwaukee, United States

    The Service/Repair Technician 4 is in the service technician occupation requiring fundamental knowledge of mechanical and/or electrical aptitude with some troubleshooting experience. Responsible for providing on-site support to Hobart Service customers that includes, but is not l ...