Applications Support Specialist - San Angelo, United States - InsideHigherEd

InsideHigherEd San Angelo, United States

3 weeks ago

Administrative Jobs ,

Description

Job Title :

Applications Support Specialist

Position Type:

Student

Division:

Finance & Administration

Department:

Information Technology

Job Description:

Work with customers to resolve software related issues through phone, email, and/or remote or in-person assistance.
Work with supervisors and vendors on installing and maintaining system, utility, and application software such as:
- ASU Google/0365 email systems
- Virtual Desktop Infrastructure (VDI) for labs and off-campus
- Management of user access for the different software systems
- Software packaging and deployment
Other duties as assigned
Standard operating hours for this position are 8:00 AM – 5:00 PM Monday through Friday. Technicians are required to fit their schedule within standard operating hours, but may occasionally be required to work events beyond these standard hours.

Required Qualifications:

Must be a currently enrolled student, registered for classes, and in good academic standing.
Must maintain a 2.0 GPA or higher.
Basic understanding of computer software and basic troubleshooting ability;
Ability to work individually and also with team members;
Must effectively communicate one on one with end users;
Ability to efficiently manage your time in a fast-paced work environment

Preferred Qualifications:

Experience with the following is preferred but not required:
- Windows OS
- Mac OS
- VDI Horizon
- Software Packaging and Deployment (KACE/SCCM/Intune)
- Microsoft Office Suite (0365)
- Computer programming
- Mobile devices
- Active Directory Services

Physical Demands:

Transport computers and other equipment across campus
Sitting/standing at a computer during work shift

Salary:

Starting at $13 an hour

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at or email us at

Number of Vacancies:

Open Date:

04/17/2024

Special Instructions to Applicant:

Please direct any questions regarding your application to .

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