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    Customer Service Representative - Lexington, United States - Wise Staffing Group

    Wise Staffing Group
    Wise Staffing Group Lexington, United States

    5 days ago

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    Description

    Job Description

    Job Description
    Job Title:
    Customer Service Representative


    Salary:
    $14 per hour

    We are seeking a dedicated and friendly Customer Service Representative to join our team.

    As a Customer Service Representative, you will be responsible for handling multi-phone lines and providing excellent service to our clients.

    This position involves answering calls for a veterinary technician, so a passion for animals and basic knowledge of veterinary terminology is preferred.




    Responsibilities:
    Manage multi-phone lines and promptly answer incoming calls
    Assist clients with inquiries, appointment scheduling, and prescription refills
    Coordinate communication between clients and veterinary staff
    Provide basic information about services, pricing, and policies
    Maintain accurate records of client interactions and transactions
    Handle customer complaints and ensure timely resolution


    Requirements:
    Previous customer service experience preferred
    Excellent communication and interpersonal skills
    Ability to multitask and work efficiently in a fast-paced environment
    Basic knowledge of veterinary terminology is a plus
    Proficiency in using computer systems and phone systems
    Compassionate attitude towards animals and pet owners

    This is a rewarding opportunity for individuals who enjoy working with people and have a passion for animal care. If you meet the requirements and are eager to contribute to our team, we encourage you to apply.


    Please submit your resume and a brief cover letter highlighting your relevant experience and why you are interested in this position.

    We look forward to reviewing your application.
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