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    Customer Service Representative - Lexington, United States - Dayton Freight

    Dayton Freight
    Dayton Freight Lexington, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Overview:
    Stable and growing organization
    Competitive weekly pay
    Quick advancement
    Customized training program
    Professional, positive and people-centered work environment
    Modern facilities

    Comprehensive benefits package:
    Health, Dental, Vision, AD&D, 401(k), etc.
    Paid holidays (8); paid vacation and personal days

    Responsibilities:


    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

    Assist the Service Center Manager
    Take and deliver messages for the Service Center Manager and Account Managers
    Provide assistance to Drivers
    Prepare bills of lading and delivery receipts
    Maintain excellent communication with external and internal customers as well as interline companies

    May be asked to assist with:

    Payroll
    Data entry
    Freight reports
    Driver collect reports
    Billing and filling

    Qualifications:
    Skillful in Microsoft Office Programs
    Excellent keyboarding skills
    Has worked in a fast paced environment and has excellent attention to detail
    Experience with handling a high volume of phone calls
    Exceptional communication and customer service skills

    Benefits:
    Stable and growing organization
    Competitive weekly pay
    Quick advancement
    Customized training program
    Professional, positive and people-centered work environment
    Modern facilities

    Comprehensive benefits package:
    Health, Dental, Vision, AD&D, 401(k), etc.
    Paid holidays (8); paid vacation and personal days
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