Team Lead - Alexandria, United States - ALEXANDRIA HOTEL COMPANY LLC
3 weeks ago
Description
Introduction:
Responsibilities:
- Oversee the daily operation of the Hotel, including managing and leading a team of employees
- Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized Hotel and adhering to safety protocols
- Provide excellent customer service, including assisting customers with questions and needs and handling complaints and concerns
- Monitor and maintain inventory levels, including ordering and restocking as needed
- Complete daily financial and operational tasks, such as reconciling the Safe and Cash Drawer and completing shift reports
- Other duties as assigned
Qualifications:
- Minimum of 2 years of experience as a shift leader or in a leadership role of Hotel Business.
- Strong leadership and communication skills
- Ability to multitask and handle a highvolume workload
- Proficiency with computer systems and software, such as Microsoft Office and pointofsale systems
- Flexibility to work evenings, weekends, and holidays as needed
Perks:
- Competitive salary
- Paid time off
- Medical, dental, and vision insurance
- 401(k) retirement plan (US only), Employer RRSP match (Canada only)
- Professional development opportunities
- Positive and supportive work environment
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