HR software implementation specialist - Valley, United States - Crimson Solutions

Crimson Solutions
Crimson Solutions
Verified Company
Valley, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

Who we are

As an HR software company with a professional start-up character, we currently employ around 40 employees at our locations in Munich and Basel. Through the fully digital handling of all HR processes, we ensure that personnel management is fun again - from recruiting to personnel administration and talent management to time and performance tracking. Our clients are employers who want more than the limited functionality and usability of simple "all-in-one" software, but also a less cumbersome and cost-intensive solution than enterprise solutions. To support our growth as a SaaS company, we are looking for a

Customer Success Manager (m/f/d)
with a focus on onboarding HR software
Permanent position, full-time, Greater Munich area with home office

Responsibilities

  • You are primarily responsible for the complete implementation of our HR software solutions for our new customers until the go-live "in time", "in budget" and "in function".
  • This includes project management in terms of coordinating and conducting standardized appointments (kick-off, regular meetings, training, go-live) as well as the operational implementation of central setup steps in the software (app settings, workflows, data import) for and together with the customer.
  • You also advise our customers on potentially changing familiar processes within their capabilities to bring more process speed/
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