Community Director - Tucson, United States - HSL Asset Management

Mark Lane

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Mark Lane

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Description

Community Director:


Overview


HSL is a locally owned and operated real estate development and management company that has been headquartered in Tucson, Arizona for almost 50 years.


With 30+ multi-family apartment communities across Arizona consisting of over 10,000 apartment homes and more than 300 incredible employees who help us manage them, we are looking for highly motivated, success-driven, service-oriented people to help us continue to grow our footprint across the Southwest.

The
Community Director is responsible for and effectively manages all aspects of property operations.


In addition to training the Assistant Community Director, the
Community Director is required to supervise all team members and reports to the Regional Asset Manager.


  • Are you a smart, savvy, and customer serviceminded individual?
  • Do you want to work for a respected local company who cares about this community?
  • Can you multitask and manage multiple people and priorities?
  • Want to work in a fastpaced, dynamic growth industry?
  • Are you organized, detailoriented, and selfmotivated?
  • Enjoy working in a team environment with likeminded people who love what they do?
  • If you answered _
    _YES __to these questions and are positive, professional, and focused on providing the best possible experience for our residents, employees, and executive team we want to talk to you_

What's In It for You

  • Bonus compensation: oncall bonuses, community performancebased bonus eligibility, referral bonuses, etc.
  • Competitive base pay: $50,000 to $70,000/annually (depending on experience and location of community)
  • Employee lease rental discounts of 20% (excludes Encantada and Flin branded properties)
  • Comprehensive fullbenefits package including:
  • Paid vacation, personal, and sick time that accrues from day one
  • Paid offsite and onthejob training
  • Medical plans (subsidized by HSL), Dental plans, Vision and Short-Term Disability
  • Company paid benefits include Long-Term Disability, Group Life Insurance, Employee Assistance plan and 401k retirement plan with 50% match up to 3% of income
  • Huge potential for growth and career advancement
  • Why choose a career with HSL:
  • You will get the tools, training, and support needed to grow and get better
  • Owner/Operators who make the decisions, not a thirdparty management company
  • HSL is embedded in the local community; philanthropy and charitable giving is at our core #ItsAboutCommunity
  • We strive to provide excellent service and living conditions for every resident
  • Continued growth and expansion in Arizona have made us the industry leader

Role & Responsibilities


The
Community Director is primarily responsible for effectively overseeing the day-to-day operations of the community with particular emphasis on managing people, including the staff, residents, and vendors.


While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities might not be specifically addressed.


Main duties for the
Community Director will include:


  • Managing the Assistant Community Director and Leasing staff and directing, coordinating, and evaluating the Maintenance team
  • Hiring, terminating, training, motivating and supervising onsite staff, in accordance with HSL standards, including:
  • New employee onboarding and indoctrination
  • Annual performance reviews
  • Review and approval of timesheets
  • Instructing and advising onsite staff of employee procedures and guidelines
  • Ongoing training with office staff regarding processes, procedures, workplace safety, etc.
  • Maintaining accurate payroll records
  • Leading the formulation of annual budgets and is responsible for staying within the established budget guidelines throughout the year
  • Ensuring all rents are collected when due, posted in a timely manner, and that all bank deposits are made immediately
  • Performing resident evictions as needed or directed
  • Communicating effectively with vendors, contractors, and HSL stakeholders concerning work scheduling, billings, certificates of insurance, etc.
  • Managing all aspects of lease terms, including conflict resolution, movein procedures, eviction processes, safety procedures, and financial transactions
  • Approving and submitting all invoices to the Corporate Office for payment, maintaining accurate records, and submitting required reports to the Corporate Office as required
  • Inspecting movein/moveouts with residents and reviewing all notices to vacate to determine the cause of the moveout
  • Initiating and implementing policies and procedures to maintain resident communications including service requests, complaints, inquiries, etc.
  • Ensuring all lease files are complete, accurate, approved, and properly executed
  • Opening the community's leasing office on schedule and ensuring the condition of the office, common areas, and model apartments meet HSL standards
  • Attending s

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