Medical Receptionist - The Woodlands, United States - North Woods Endocrinology

Description

North Woods Endocrinology is a one physician practice committed to providing comprehensive endocrinology care using evidence-based best practices. We are looking for a Medical Receptionist to join our team


Job Summary:

The Medical Receptionist is responsible for front desk operations, including scheduling, handling payments, patient workflow, and customer service.


Essential Duties:

• Schedule patient appointments in EMR.
• Verify insurance.
• Prior to appointments, determine if referrals are needed, and contact patients' PCPs to obtain referral, if required.
• Weekly check next week's schedule to check to see if patient's with HMO's need current authorization.
• Followup with PCP offices until referrals are received.
• Daily Call and confirm any unconfirmed appointments.
• Daily Reschedule any missed or cancelled appointments.
• Daily Work referrals in your box daily and call patients to schedule.
• Daily Work your patient case box daily.
• Daily Send a list of VV to the providers every morning.
• Receive payments for office visits and any unpaid balances.
• Balance daily ledger, create a balance daily cash report ensuring a balanced report was generated, and provide reports to Manager.
• Greet patients and initiate patient encounters in EMR
• Check out patients, collecting fee if needed, scheduling followup appointments, and providing relevant paperwork, such as lab slips, instruction pages, etc.
• Assemble necessary paperwork (packets) and confirm all necessary information is completed
• Check at the end of the day to make sure all patients are checked out
• Answer phones and handle patient inquiries; take messages as needed and return calls
• File, fax, copy documents and handle incoming/outgoing mail
• Inventory all office supplies and report to office manager all needed supplies
• Maintain cleanliness in and around front lobby
• Work the different queues in Athena which pertain to the front desk
• Accept packages and ensure refrigerated medications are moved to refrigerator in timely fashion. Notify clinical staff regarding medication deliveries.
• Take mail daily to mailbox and get mail daily and distribute accordingly
• Download patient glucometer or insulin pump as needed
• Send copier meter reading off when requested
• Other duties as requested

Education & Experience

• High School Diploma or equivalent _(preferred)_
• 2+ years of Medical Receptionist experience
• Experience using Athena EMR _(preferred)_
• Bilingual in English & Spanish _(preferred)_

Pay:
$ $17.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Endocrinology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (preferred)

Experience:

• Medical receptionist: 2 years (required)
• Athena

EMR:
1 year (preferred)


Language:

• English & Spanish (preferred)

Ability to Commute:

• The Woodlands, TX required)

Work Location:
In person