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    Room Attendant - Asheville, United States - Earth Fare

    Earth Fare
    Earth Fare Asheville, United States

    1 week ago

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    Description
    Job Details

    Level
    Entry

    Job Location
    Four Points By Sheraton Asheville Downtown - Asheville, NC

    Position Type
    Full Time

    Education Level
    None

    Job Shift
    Day

    Job Category
    Hospitality - Hotel

    Description

    Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.

    Essential Duties & Responsibilities:
    • Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
    • Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
    • Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
    • Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
    • After thoroughly cleaning the room, associate must leave the room as trained for inspection.
    • Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
    • Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
    • In all guest interactions associate must always be professional, accommodating, helpful and friendly.
    • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
    • Performs other duties as assigned.
    Qualifications
    • High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.
    • Previous hotel-related or customer service experience desired.
    • Must be team oriented, empathetic, friendly and show initiative.
    • Well organized and able to prioritize tasks.
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