Ticket Office Assistant - Bradenton, United States - Pittsburgh Pirates

Mark Lane

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Mark Lane

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Description

Our Commitment to Diversity, Equity, and Inclusion

The Pirates Why
The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level.

Boldly and relentlessly pursuing excellence by:
- purposefully developing a player and people-centered culture;
- deeply connecting with our fans, partners, and colleagues;
- passionately creating lifetime memories for generations of families and friends; and
- meaningfully impacting our communities and the game of baseball.


At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.


Job Summary


Responsible for assisting in all areas of ticketing operations, box office operations, and season ticket holder services for Spring Training and the Bradenton Marauders.


Responsibilities

  • Process walkup ticket sales at the stadium Box Office using ProVenue ticketing system.
  • Process all completed new and renewal season ticket orders in ProVenue.
  • Assist with any ticket requests, relocation requests, or customer service issues.
  • Assist in the execution of printing and mailing season ticket orders.
  • Work the will call, customer service windows on selected games.
  • Provide exceptional customer service to all customers.
  • Print and sort will call orders each game.
  • Assist in the processing of group ticket orders.
  • All other duties as assigned by supervisor.

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