Jobs
>
Colorado Springs

    Member Service Representative - Colorado Springs, United States - Dinjob

    Dinjob
    Dinjob Colorado Springs, United States

    6 days ago

    Default job background
    Full time
    Description

    **Job Description**

    **YOUR LIFES MISSION: POSSIBLE**

    You have goals, dreams, hobbies and things youre passionate about.

    **Whats Important To You Is Important To Us**

    Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And were looking for team members who are passionate about our missionmaking a difference in military members and their families lives. Together, we can make it happen.

    **Dont take our word for it.**

    Military Times 2021 Best for Vets Employers

    WayUp Top 100 Internship Programs

    Forbes 2021 The Best Employers for New Grads

    Forbes Americas Best Employers

    Newsweek Top 100 Most Loved Workplaces

    2021 People Companies that Care

    Fortune Best Workplaces for Women

    Fortune 100 Best Companies to Work For

    Fortune Best Workplaces for Millennials

    Computerworld Best Places to Work in IT

    **Basic Purpose**

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.

    Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.

    **Responsibilities**

    Analyze, research, and resolve problems and discrepancies related to member accounts/loans

    Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

    Counsel current and prospective members about Navy Federals products and services

    Ensure cash and other negotiable instruments are handled properly

    Identify opportunities to cross service products and increase product penetration

    Perform platform-banking functions

    Understand and comply with federal and other regulations relating to financial products and services

    May assist with Branch Office vault opening, closing and balancing procedures

    May serve as a Branch Office and/or ATM vault custodian

    Perform other duties as assigned

    **Qualifications**

    Ability to work independently and in a team environment

    Working knowledge of savings and checking products, accounts, and services

    Effective active listening skills to accurately respond to inquiries and account requests

    Effective organizational, planning and time management skills

    Effective research, analytical, and problem-solving skills

    Effective skill building effective relationships through rapport, trust, diplomacy, and tact

    Effective skill exercising initiative and using good judgment to make sound decisions

    Effective skill maintaining composure in a high production and changing environment

    Effective skill navigating multiple screens and PC applications and adapting to new technologies

    Effective skill performing mathematical calculations and working accurately with numbers

    Effective verbal and written communication skills

    Desired Experience in member/customer service preferably in a call center, retail banking or financial institution

    Desired Experience in working in a credit union environment

    **Hours:** Available Monday Saturday: hours based on business needs.

    **Location:** 5278 N. Nevada Avenue, Suite 180, Colorado Springs, CO 80918

    Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

    **Salary Range:** $19.50 hourly to $23.00 hourly

    **Equal Employment Opportunity**

    Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

    **COVID-19 Vaccine Information**

    As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

    **Disclaimer**

    Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

    **Bank Secrecy Act**

    Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Circle K Stores, Inc.

    Customer Service Representative

    2 weeks ago

    Circle K Stores, Inc. Colorado Springs, United States

    Store : 435 W Garden Of The Gods Rd, Colorado Springs, Colorado 80907 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire t Customer Service Representative, Cus ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 week ago

    Circle K Stores, Inc. Colorado Springs, United States

    Store : 5553 Austin Bluffs Pkwy, Colorado Springs, Colorado 80918 Availability - Shift/ Days Full time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire t Customer Service Representative, Cus ...

  • Conquer The Day LLC

    Guest Service Representative

    4 days ago

    Conquer The Day LLC Colorado Springs, United States Part time

    Guest Service Representative - Dry Store · Reports To: Counter Manager & General Manager · Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team · We are seeking individuals that enjoy working with people and as a team to represent Tid ...

  • Performance Radiator

    Customer Service Representative

    1 week ago

    Performance Radiator Colorado Springs, United States

    Job Type · Full-time · Description · Performance Radiator is one of the largest independently owned automotive wholesalers in the nation. Since 1988, we have grown to twenty-nine branches located in 16 states and Canada. With over 30+ years of success in the automotive industry ...

  • Systems Integration Inc

    Customer Service Representative

    1 week ago

    Systems Integration Inc Colorado Springs, United States

    Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer sati ...

  • InTown Suites

    Guest Services Representative

    4 days ago

    InTown Suites Colorado Springs, United States

    Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. · Position Summary: · The Guest Services Representative will assi ...

  • Bedrosians

    Customer Service Representative

    1 week ago

    Bedrosians Colorado Springs, United States

    02-Feb-2022 to 03-Apr-2022 (PST) · Colorado Springs, CO, USA · Hourly · Full Time · *Medical, Dental, and Vision Benefits Package* · **Vision Statement for the Position** · You are the face of the company. You have the opportunity to build relationships with clients and pro ...

  • Planet Fitness - PF Baseline Fitness

    Customer Service Representative

    2 days ago

    Planet Fitness - PF Baseline Fitness Colorado Springs, United States

    Job Description · Job DescriptionBenefits:Employee discounts · Free uniforms · Opportunity for advancement · Job Summary · The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet ...

  • Circle K

    Customer Service Representative

    2 weeks ago

    Circle K Colorado Springs, United States

    Circle K Dublin Blvd. [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...

  • Andy Strelau - State Farm Agent

    Customer Service Representative

    1 week ago

    Andy Strelau - State Farm Agent Colorado Springs, United States

    Position Overview · State Farm Insurance Agent located in Colorado Springs, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Andy Strelau - State Farm Agent, you will build and develop customer relationships within the c ...

  • Edit Clean, LLC dba Tide Cleaners

    Guest Service Representative

    1 week ago

    Edit Clean, LLC dba Tide Cleaners Colorado Springs, United States Part time

    Job Description · Job DescriptionGuest Service Representative - Dry StoreReports To: Counter Manager & General Manager · Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team · We are seeking individuals that enjoy working with people an ...

  • Spirehotels

    Guest Service Representative

    4 days ago

    Spirehotels Colorado Springs, United States

    **Guest Service Representative - Embassy Suites Colorado Springs, CO** · + **Job Tracking ID**: · + **Job Location**: Colorado Springs, CO · United States · + **Job Level**: Entry Level (less than 2 years) · + **Level of Education**: Any · + **Job Type**: Full-Time/Regular ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Colorado Springs, United States

    Family Dollar S ACADEMY BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...

  • Sarah Wright - State Farm Agent

    Customer Service Representative

    5 days ago

    Sarah Wright - State Farm Agent Colorado Springs, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative with Sarah Wright State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer serv ...

  • AlphaPlex Inc

    Customer Service Representative

    1 week ago

    AlphaPlex Inc Colorado Springs, United States

    **Customer Service Representative** · Experience Required Yes Job Description Waste Connections is looking for a high energy **Customer Service Representative** to join our GROWING team in Colorado Springs, Colorado. · **PAY:** · $16.00 per hour. Plus incentive bonuses that ar ...

  • Navy Times

    Customer Service Representative

    1 week ago

    Navy Times Colorado Springs, United States

    Customer Service Representative (Loan Consultant I) At a glance Location: US-CO-Colorado Springs, CO Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of ou ...

  • El Paso County, CO

    Customer Service Representative

    6 days ago

    El Paso County, CO Colorado Springs, United States

    Salary: $32, $46,340.00 Annually · Location : Colorado Springs, CO · Job Type: Full-Time · Job Number: · Department: Department of Human Services · Opening Date: 05/09/2024 · Closing Date: 5/22/2024 11:59 PM Mountain · Need more information on completing a job application? ...

  • US Army

    Social Service Representative

    1 week ago

    US Army Colorado Springs, United States

    Summary About the Position: This position is with the U.S. Army Readiness Unit, Cadre Detachment located at Fort Carson, Colorado. Responsibilities Serves as a Social Service Representative (SSR) at a Soldier Recovery Unit (SRU) in the Army Recovery Care Program (ARCP). Implement ...

  • Optum

    Patient Service Representative

    1 day ago

    Optum Colorado Springs, United States

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...

  • Bayard | Spectrum Jobs Promo - DE

    customer service representative

    1 week ago

    Bayard | Spectrum Jobs Promo - DE Colorado Springs, United States

    Position Type: Full Time · Location: Colorado Springs, Colorado · Date Posted: Date posted 03/29/2024 · Anticipated Close Date: :15 PM (UTC) · Areas of interest: Billing Operations, Call Center, Customer Operations · Requisition Number: · Business unit: Customer Operation ...