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    Employee Benefits Account Coordinator - Meridian, United States - Brown & Brown Insurance

    Brown & Brown Insurance
    Brown & Brown Insurance Meridian, United States

    3 weeks ago

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    Description

    WHAT YOU'LL DO:

    • Support a team of Account Managers
    • Review and update plan attributes in the Benefits Account Management System following each renewal
    • Work with carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by the Account Managers
    • Support Account Managers with processing adds, terms or changes to employee enrollments
    • Communicate with carriers regarding customer billing discrepancies or simple claims issues
    • Generate personalized forms for each customer (e.g., Annual Compliance Notices)
    • Review carrier contracts for accuracy
    • Draft employee communications materials for peer review by Account Managers
    • Request information from insurance carriers on behalf of our customers
    • Read and respond to all emails within 1 business day
    • Maintain an appropriate level of confidentially of information processed
    • Duties are done in a team environment
    • Attend in-house educational sessions/classes as requested by leadership
    • Any other tasks the department deems necessary

    WHAT YOULL NEED:

    • High school diploma or equivalent required
    • Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
    • Strong oral and written communication skills
    • Exceptional customer service and interpersonal skills
    • Demonstrated critical thinking and problem-solving skills
    • Willingness to obtain Life & Health License

    WHAT WE OFFER:

    • Excellent growth and advancement opportunities
    • Competitive pay based on experience
    • Paid Time Off (PTO)
    • Generous benefits package: health, dental, vision, 401(k) with company contribution
    • Employee Stock Purchase Plan
    • Tuition Reimbursement
    • Student Loan Repayment Program
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