Client Relations Specialist - Anthem, United States - AZPetVet

AZPetVet
AZPetVet
Verified Company
Anthem, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:


The Client Relationship Specialist works in the front lobby and provides the first impression for clients by providing WOW client service.


Supervisory Responsibilities:


  • None

Duties/Responsibilities:


  • Welcomes patients and clients to the hospital by greeting patients and clients in person and on the telephone and answering inquiries or referring questions to other staff members
  • Update patient records
  • Process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintains front lobby area in a clean, neat, and orderly condition

Required Skills/Abilities:


  • A calm, compassionate, and reassuring demeanor with the ability to deal with the public and assist distraught clients
  • Basic office skills such as typing, filing, and professional phone etiquette
  • Good organization skills

Physical Requirements:


  • Prolonged periods sitting at a desk, reading and working on a computer
  • Must be able to lift up to 40 pounds at a time
  • Walking, sitting, squatting, pushing, pulling, using hands and fingers
  • Assist in animal restraint or helping animals on/off scale
ZR
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