Network Engineer - Broomfield, CO, United States - Lumen

Lumen Broomfield, CO, United States

3 weeks ago

Description

We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. Lumen's commitment to workplace inclusion and employee support shines bright.

We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year.

Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

This position is responsible for all raised floor hardware installation and break / fix consisting of large systems environments for mission critical site.

Provides direction & technical guidance for installing and monitoring operating system hardware.

Installs hardware, support and perform break/fix, and provides support for small and large system hardware including other attached data communications devices.

The office location is 1025 Eldorado Blvd Interlocken 3000 CO: Broomfield.
Work on standards and inventory controls for all hardware requirements.

Implements all Raised Floor changes on large and midrange systems, as directed, except for Vendor Installs. This includes servers, storage devices, network equipment, routers, switches, and cabling.
Provide IT support to internal and external customers in a 24x7 on-call operation. This includes responding to the data center for on-site support and hardware replacements.
Run hardware diagnostics and replace failing parts in a timely manner.
Upgrade internal system components, include CPUs, memory, hard drives, and network cables in midrange server equipment.
Physically installs Cross-Connections for voice and data configurations. Also assists in the design of floor plans and infrastructure for new hardware installations.
Manages departmental standards and supports the inventory of critical raised floor hardware.
Responsible for the development, integration, and management of all raised floor servicing standards to include equipment installations, hardware maintenance, hardware racking, cable management, and vendor support.

Should be able to work with departmental managers to ensure consistent and high-quality support for all mission critical operations/applications.

Maintain and communicate with team and customers on projects in the pipeline to ensure all parties are kept up to date as well as updating documentation to ensure timely and accurate reporting.
Should be able r eviews all Service Now tickets for tracking assigned incoming work. Also creates and manages Change Management Requests (CMR's) for all raised floor work including validating that the records get approved.
Should be able to lift and move objects 50 pounds with assistance.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. This information reflects the anticipated base salary range for this position based on current national data. This position is eligible for either short-term incentives or sales compensation. To learn more about our bonus structure, you can view additional information here.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Note:
For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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