Manager of Labor Relations - Boston, United States - Exec Off & Office of Court Mgt

Description

ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW.

IF YOU APPLY THROUGH THE APPLY ONLINE LINK ABOVE ON THIS MASS CAREERS PAGE YOU WILL NOT BE CONSIDERED
FOR THIS POSITION.

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ORGANIZATIONAL PROFILE:

Notes:


This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

Salary is based upon applicant experience.

Position Summary:

Working within the Human Resources Department of the Office of Court Management, the Manager of Labor Relations is responsible for maintaining an ongoing professional dialogue with all Trial Court unions, using both formal and informal methods to address issues and grievances.

The Manager also clarifies management policies, performs conflict resolution, provides contract and personnel policy interpretation, and provides assistance and direction on a variety of other human resources matters.

The Manager of Labor Relations initiates a variety of Human Resources led investigations and other inquiries concerning conduct and disciplinary matters; the Manager also supervises less senior human resources staff in the performance of work related to labor relations and investigations.

The Manager of Labor Relations also contributes to the Human Resources Department in the ongoing formulation and negotiation of policy as outlined in the Trial Court Personnel Policies and Procedures Manual and collective bargaining agreements.

Supervision Received:

Reports to the Director of Human Resources and receives general supervision in performing duties which require independent judgment and initiative.

Duties:
Under the direction of the ACHRO for Labor Relations, the Manager of Labor Relations is responsible for the following:
Serves as the hearing officer for all grievances at Step III of the union grievance procedure;
Initiates investigations and related inquiries concerning workplace misconduct and disciplinary matters;
Investigates claims of workplace conflict and prepares reports of findings.

Assists in the development, negotiation, and implementation of collective bargaining provisions and personnel policies and procedures;
Drafts a variety of legal memoranda and documents related to employment litigation as needed;
Provides assistance and advice to judges, department heads and employees concerning employee relations, contract administration and interpretation, personnel policy and procedure interpretation, and general human resources management;
Plans, develops and conducts training sessions for department heads and supervisors;
Provides interpretation of personnel policies and procedures to managers and employees;
Assists in instructing appointing authorities or their designees on a variety of labor issues, provisions of collective bargaining agreements, and human resources policies and procedures;
Manages multiple complex labor relations matters or employee investigations simultaneously;
Leads special projects;
Responds to inquiries for information and attends proceedings at the Department of Unemployment Assistance;
Performs related duties as required.


Job Competencies:
All applicants must be able, through the interview process, to prove efficiency in the following areas:

• Ethics and Values:_ Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court.
• Mission:_ Understands, upholds, and communicates the Trial Court and Human Resources Department missions.
• Applied Knowledge:_ Demonstrated experience using knowledge of employee relations to resolve issues, to properly administer personnel policies and procedures in a unionized employee environment, and to oversee investigations.
• Problem Solving:_ Accurately assesses workplace problems in the Trial Court and recommends and facilitates appropriate solutions.
• Customer Service:_ Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
• Collaboration:_ Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
• Commitment to Diversity:_ Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
• Continuous Learning:_ Demonstrates a commitment to continuously improving himself or herself through professional development.

Qualifications

Minimum Requirements:

REQUIRED EXPERIENCE AND EDUCATION:
A law degree and admission to the practice of law in Massachusetts.

Demonstrated ability to identify and address labor relations issues, developing creative and feasible solutions, while interacting effectively and professionally with others as acquired through at least (5) years